Surround Sound Not Working

I have connected my Xbox One to my Marrantz NR 1504 AV receiver in the AVR HDMI IN, which in turn in connected to my TV through its HDMI out. My AVR is connected to Boston Acoustics XS 5.1. I have selected 5.1 uncompressed in the Xbox one HDMI sound setting.
I have read on other forums that Uncompressed PCM is the best for best quality sound. With this setup, I get only "Multi Channel IN" and "Multi Channel Stereo "sound options on my AVR. If I select Multi Channel IN, I get sound only from the FL, FR, Centre
and Sub. The surround speakers don't output any sound (constant static). If I select Multi Channel Stereo, I get sound from all speakers, but this is stereo sound, with all sounds coming from all speakers. I do not want this, I want proper 5.1 surround sound.
How can I set it up?? Please help.

:)

 

XB1 Surround Sound Issue

The Xbox One doesn't currently output surround sound. However, Microsoft is working on it and will be updating the Xbox One to output in surround sound soon.

support.xbox.com/.../digital-sound-not-working

 

Surround sound not working

Most TVs dumb down incoming surround-sound audio signals to a stereo when outputting via it's optical out, unless the signal is from it's internal tuner.

So in basic English, if you plug a surround sound device into your optical in on the tv, it converts the surrurant sound signal to stereo. If you want to get surround sound from your Xbox you need to plug it in to a receiver or another device that will
not down convert the signal.

here is a good article to read:
www.cnet.com/.../20-tvs-tested-which-sets-can-pass-surround-sound-to-a-sound-bar

I have this prob on my TV as well, so I use a Sony Receiver or my Turtle Beach headsets, that have surround or simulated surround.

Sadly Element is not known for making high end devices and this is an issue that plagues most TVs except the high end and very high end, and even then it's a feature that still does not appear to often.

 

I have other devices connected to my Marrantz, namely chromacast and 3d blue ray player. I jus tried playing a video on youtube through chromecast. It was an iron man 3 trailer, in hd and Dolby sound. When I play this video through chromecast, my AVR shows
me the sound output options of "DOLBY PLII MOVIE" and "DTS NEO:6 cinema" in addition to "multi Chn stereo". Playing the video on either Dolby or DTS gives me proper surround sound. Then I tried playing the same video on xb1 youtube. This time the sound options
were "multi Chn in" and "multi Chn stereo". Playing the video in multi Chn outputs sound from only front, center and sub. Surround speakers don't output any sound. I tried selecting bitstream, and select DTS/ Dolby there, but same result. I don't know what
my xb1 is doing this?

 

Ok, I found something. If I select "Stereo Uncompressed" in sound setting in Xb1, my AVR gives me the "Dolby PLII Movie" and "DTS Neo:6 Cimena" output options. Selecting this, I get output form whole 5.1 system, but the Input signal detected by AVR is only
a 2 channel input. I believe my Marrantz is taking the uncompressed stereo and converting it into 5.1 output. This is also the case with the videos I played back through chromecast. Is this pure surround or just a lot of sound from all the speakers.

In contrast, if I select 5.1 uncompressed in audio setting in XB1, the input is detected as 5.1, but output is only from front, center and sub. I am getting super confused.

 

Hey there, Higher4Hire! Since you have a more detailed post
here, I'm going to lock this one down so we can keep your support all nice and organized. Thanks for understanding.