Surround sound headset issues..

Discus and support Surround sound headset issues.. in XBoX on Consoles to solve the problem; I was wondering if there are any plans to fix the 2412345632456 issues the xbox one has with surround sound headsets. My friends and I are all having... Discussion in 'XBoX on Consoles' started by Briq, Mar 19, 2014.

  1. Briq
    Briq Guest

    Surround sound headset issues..


    I was wondering if there are any plans to fix the 2412345632456 issues the xbox one has with surround sound headsets. My friends and I are all having issues that come and go with no rhyme or reason. Sometimes the audio just refuses to come through the
    headset and continues to come through the TV. Sometimes the headset microphone refuses to work then just magically starts working after removing the adapter and headset cord about 50 times. I know it's not my headset because my friends and I are all having
    the same issues. The fact that you have to actually update a controller is ridiculous and surround sound headsets should've been working on the system from day one. Fix it.

    :)
     
  2. momo
    momo Guest
    Surround Sound Headset?

    This is a good question, but I've never considered doing something like this before. If you wait a bit longer, there will probably be a patch come out (or another adapter) to enable Dolby Digital capabilities.
     
  3. knives0302
    knives0302 Guest
    Surround Sound Headset?

    Honestly don't know, might have to look that up. I guess sc_shark or Kn1ghtmare can answer that better.
     
    knives0302, Mar 19, 2014
    #3
  4. Surround sound headset issues..

    Hey, I see your frustrated...what exact make and model of headsets are we talking about?

    -The only issue right now is form time to time the controller may freeze which stops or messes up sound if you're using the Xbox one stereo adapter. If you're not (I have a headset that plugs in via USB to the Xbox One - AfterGlow) there are no other issues.
    That statement is assuming you've set things up correctly and are not using modded adapters, etc.

    *Regarding your concern about sound to/from the TV and headset go here first:
    support.xbox.com/.../connect-console-to-home-theater


    if your talking about digital surround sound start here:

    support.xbox.com/.../digital-sound-not-working

    The stereo Headset is pretty straight forward (see below)

    support.xbox.com/.../stereo-headset-adapter
     
    NewBlacksmurf, Mar 20, 2014
    #4
  5. Briq
    Briq Guest
    Turtlebeach XO Seven. I don't need help because the problem isn't on my end. All I need is for someone from microsoft to tell me that they're aware of the issues and they're working toward a fix. I know it has nothing to do with you, so thank you for
    the response.
     
  6. Briq
    Briq Guest
  7. I'm in the preview update so some of this may not be available to you but if it is, here are my settings. I use both a Logitech UE6000 (via stereo adapter) and AfterGlow wirless headset (optical is going into a DAC (digital audio converter) via USB.

    (The stereo adapter does have issues and will cut off when the controller freezes, they are working on this issue)

    (mic = chat only; commands = Kinect only) Both can work at the same time but the mic will never accept Kinect commands and if the adapter is plugged into the controller (any adapter) the Kinect will stop listening for chat but continues to accept commands.

    GO into settings-->Display & sound

    *Digital Auto:

    -HDMI Audio = Stereo uncompressed (unless your plugged into a compatible AV receiver)

    -Optical Audio = *Bitstream out* or Stereo uncompressed

    -Bitstream format = DTS Digital Surround or Dobly Digital
     
    NewBlacksmurf, Mar 20, 2014
    #7
  8. Briq
    Briq Guest

    Surround sound headset issues..

    Thanks, I'll try that. However, none of this would explain why the headset would work perfectly, then by simply restarting the xbox the microphone or entire headset ceases to function. Then, after another restart, everything magically works again as if
    a headset fairy has delivered unto me the eternal bliss of beautiful 7.1 (simulated) surround sound.
     
  9. NewBlacksmurf Win User

    Surround sound headset issues..

    I'm in the preview update so some of this may not be available to you but if it is, here are my settings. I use both a Logitech UE6000 (via stereo adapter) and AfterGlow wirless headset (optical is going into a DAC (digital audio converter) via USB.

    (The stereo adapter does have issues and will cut off when the controller freezes, they are working on this issue)

    (mic = chat only; commands = Kinect only) Both can work at the same time but the mic will never accept Kinect commands and if the adapter is plugged into the controller (any adapter) the Kinect will stop listening for chat but continues to accept commands.

    GO into settings-->Display & sound

    *Digital Auto:

    -HDMI Audio = Stereo uncompressed (unless your plugged into a compatible AV receiver)

    -Optical Audio = *Bitstream out* or Stereo uncompressed

    -Bitstream format = DTS Digital Surround or Dobly Digital
  10. NewBlacksmurf Win User

    Surround sound headset issues..

    Hey, I see your frustrated...what exact make and model of headsets are we talking about?

    -The only issue right now is form time to time the controller may freeze which stops or messes up sound if you're using the Xbox one stereo adapter. If you're not (I have a headset that plugs in via USB to the Xbox One - AfterGlow) there are no other issues.
    That statement is assuming you've set things up correctly and are not using modded adapters, etc.

    *Regarding your concern about sound to/from the TV and headset go here first:
    support.xbox.com/.../connect-console-to-home-theater


    if your talking about digital surround sound start here:

    support.xbox.com/.../digital-sound-not-working

    The stereo Headset is pretty straight forward (see below)

    support.xbox.com/.../stereo-headset-adapter
  11. Briq Win User

    Surround sound headset issues..

    Turtlebeach XO Seven. I don't need help because the problem isn't on my end. All I need is for someone from microsoft to tell me that they're aware of the issues and they're working toward a fix. I know it has nothing to do with you, so thank you for
    the response.
  12. Briq Win User

    Surround sound headset issues..

    Thanks, I'll try that. However, none of this would explain why the headset would work perfectly, then by simply restarting the xbox the microphone or entire headset ceases to function. Then, after another restart, everything magically works again as if
    a headset fairy has delivered unto me the eternal bliss of beautiful 7.1 (simulated) surround sound.
  13. Briq Win User

    Surround sound headset issues..

Thema:

Surround sound headset issues..

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