SUPPORT doesn't exist ????

When a question in the forum has been posed, never an answer is coming !!! WHY ???

Quid utility of this forum ???

:)

 

Account Doesn't Exists?

Hello fellow gamers,

As of now this has become a huge issue a friend of mine is having. Sadly I have to post on his behalf due to the extent of the issue that has occurred. Essentially he wanted to change the email linked to his account and we used a step-by-step procedure (link
posted below). We did this a month ago and the old email, as well as the new one he used are considered as "Doesn't exists". He has phoned support with this issue and they claimed the accounts do indeed exists, but when trying to sign into them we encounter
the same issue... "This account doesn't exists". The second time he phoned them they hung up on him. All in all he lost 5 years of gaming and about $500, maybe more in games and they won't do anything to hep him. Is there anything we can do to get the account
back, or at least fix the "This account doesn't exists" issue?

http://support.xbox.com/en-CA/my-account/microsoft-account/change-email-sign-in-for-microsoft-accoun...

 

Account Doesn't Exists?

kinda same issue here.

so two years ago i deleted my ms account now two years late got a xbox one and created a new account but now i want my old gamertag back so thinking my old account had been deleted i tried to change my gamertag to my old gamertag but got a message that
"that gamertag has already been taken" then i searched about that gamertag and found out that my old account hadnt been deleted yet and then when i tried to log in to my old account it said " there is no account by that email address". so i guess that old
ms account got deleted but not the xbl account as i can still see my old gamertag,acchivement,account description and all.so is there any way to recover that old xbl account or the gamertag now by deleting that old xbl account so that gamertag be available
to put in my new account?

im searching for a solution too.let me know if u find one.

 

Because the questions are mainly answered by volunteers & we are not on here all the time.

We answer hundreds of questions every week.

 

Hey there InvolvedSugar13,

Generally the forums are a support and discussion group for fellow gamers to help out fellow gamers. Most of the folks helping out are Xbox Ambassadorssuch as Daft Badger, but myself and the rest of the Official Xbox Staff team (We go by Mister or Miss/Misses
to help identify ourselves) do work on the forums as well to help out when needed.

What seems to be going on?

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