support center wont let me enter" REQUIRED INFO" last name or first name....

Discus and support support center wont let me enter" REQUIRED INFO" last name or first name.... in XBoX Games and Apps to solve the problem; why cant I enter my "REQUIRED FIRST OR LAST NAME" on the support area site?? I need help with a downloadable card that I purchased ,,cant get... Discussion in 'XBoX Games and Apps' started by UpriverTerror08, Dec 30, 2015.

  1. UpriverTerror08
    UpriverTerror08 Guest

    support center wont let me enter" REQUIRED INFO" last name or first name....


    why cant I enter my "REQUIRED FIRST OR LAST NAME" on the support area site?? I need help with a downloadable card that I purchased ,,cant get anywhere????

    :)
     
    UpriverTerror08, Dec 30, 2015
    #1
  2. BlandAlloy98
    BlandAlloy98 Guest
    when will you fix your web site? support does not know what they are doing.

    just spent two hours on the phone to support from one to another seven times and problem still not fixed. I come back to the site to get the message below that won't let me enter my name, so no help at all.

    Chat with Microsoft


    Invalid data. Please check your information

    Step 1: Thank you for signing in

    FIRST NAME*



    Please enter a valid first name


    LAST NAME*



    Please enter a valid last name


    EMAIL ADDRESS




    *required fields
     
    BlandAlloy98, Dec 30, 2015
    #2
  3. Reinjecto
    Reinjecto Guest
    halo 2 product key not working

    i just did and i cannot enter my first name or last in the required fields -_-
     
    Reinjecto, Dec 30, 2015
    #3
  4. onyxishere
    onyxishere Guest

    support center wont let me enter" REQUIRED INFO" last name or first name....

    Sorry to hear it. If you cannot get assistance via online support then please try phone support. If you live in North America dial 1-800-469-9269
     
    onyxishere, Dec 31, 2015
    #4
  5. onyxishere Win User

    support center wont let me enter" REQUIRED INFO" last name or first name....

    Sorry to hear it. If you cannot get assistance via online support then please try phone support. If you live in North America dial 1-800-469-9269
  6. amaanbishi Win User

    chat support issues

    in my MS profile it shows the first name and the last name. But in the chat window when I want to enter sujbect to let me chat with the support team, I can not submit as it is not showing last name and neither does it let me enter, since it is an out field
    which is disabled for entry.
  7. AsadRauf-54963FB4-34 Win User

    Cannot chat with support or request call back

    I am having the exact same issue. I want to contact them for a while now, but whenever I sign in to chat it requires my first name and last name. When I try to enter the info, it won't allow me to type anything at all. The e-mail info is correct though.
    This problem is starting to frustrate me. Please fix this ASAP!
  8. Reinjecto Win User

    halo 2 product key not working

    i just did and i cannot enter my first name or last in the required fields -_-
  9. SysStat1 Win User

    Live account and gamer profile sync

    No phone number on contact page. Attempted chat with IE, Edge, Firefox and chrome. It requires I enter first and last name but fields are grayed out and do not allow for entry. Attempt to proceed fails due to empty name fields
Thema:

support center wont let me enter" REQUIRED INFO" last name or first name....

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