Suduku no longer works

Hi,

I'm having the same problem for a while. I did all steps above and it's still not working.

I've been searching the web and apparently I'm not the only person having this problem but still no one could point for a fix.

My Q is: is it a known problem acknowledged by Microsoft? is the a fix planned to be released sometime soon?

Hey there P Rizzazzle,

Sorry to hear you're having issues with your console's display.

I would recommend trying these steps:

• Check the connection for the A/V or HDMI cable on your Xbox console.
• Check the connection for the A/V or HDMI cable on your television.
• Try plugging your HDMI cable into a different HDMI port on your television.
• Reset your display settings. To do this:
  
  1. Remove any discs from the disc tray.
  2. Turn off the console.
  3. Turn on the console.
     
     Note If you are using an Xbox 360 Wireless Controller, turn on the console by using the Guide button on the controller. Make sure that you use the player 1 controller when you do this. The player 1 controller will have the upper-left light illuminated.
     
     
     
  4. As the console starts, on the controller, press and hold Y while pulling the right trigger. The display settings are reset to the default settings, and then the console automatically restarts.
     

Please let us know how that goes and we'll work from there.

Here is a relevant note from the known issues summary, I hope you find it useful

Wireless Networking:

You may encounter a “wireless network hardware on this console is not working” error when connecting to Xbox Live with a wireless connection.

Your Xbox One console may be unable to detect a wireless connection while an external hard drive is plugged in. Workaround: Unplug the external hard drive, hard reset the console, connect to WiFi, then connect the external hard driv

Hi Submit2MyWill,

Xbox accessories have a 90 day warranty on them. Go here to do a
self serve warranty replacement, or if you have problems contact support here, and they will be able to help you get them replaced.

http://support.xbox.com/en-US/xbox-one/warranties-and-repair/console-kinect-warranty

Sounds like age and just wear and tear finally happening.