sudoku resizes the screen

Discus and support sudoku resizes the screen in XBoX Games and Apps to solve the problem; Microsoft Sudoku always prompts to resize the screen when in tablet mode. Never works. 4c5915ce-57be-4a7e-8a1b-09d401ef3009 Discussion in 'XBoX Games and Apps' started by MaryT21, Jan 17, 2023.

  1. MaryT21
    MaryT21 Guest

    sudoku resizes the screen


    Microsoft Sudoku always prompts to resize the screen when in tablet mode. Never works.

    :)
     
    MaryT21, Jan 17, 2023
    #1
  2. Leonard_Y Win User

    sudoku resizes the screen

    Hi,

    This is a system generated notification so, more likely this is the system required to play this game when in tablet mode.

    We highly recommend consulting this issue directly to the Microsoft Casual Games support website Accessibility in Microsoft Sudoku – Microsoft Casual Games (zendesk.com), click General > Accessibility in Microsoft Sudoku then look for the Submit a request option in the middle part of the website.


    [​IMG]


    Sincerely,

    Leonardo_Y
  3. MaryT21 Win User

    sudoku resizes the screen

    I have Lenovo Yoga 930. Below is the screen I get every time I log onto Sudoku.

    Thanks for troubleshooting!


    [​IMG]
  4. Leonard_Y Win User

    sudoku resizes the screen

    Hi,

    Greetings!

    Thank you for posting in Xbox forum.

    Based on your description, it seems that Microsoft Sudoku always prompts to resize the screen when in tablet mode. We need to investigate this to find the best possible solution to this issue. Let's work on this together.

    To better understand the situation, we would like to ask few questions, such as:

    • What is device make and model are you using?
    • Kindly send us a screenshot of the issue
    We will be waiting for your response in order to properly diagnose this concern.

    Sincerely,

    Leonardo_Y
  5. QuickMythril Win User

    Microsoft Minsweeper Adventure and Microsoft Treasure Hunt

    have you tried running the game Not in Fullscreen? i had an issue with the Sudoku game where the ad would appear to the left of the normal spot and it covered the top right section of the game board. i had to resize it until only the game board showed,
    and none of the normal menu on the right. perhaps if you resize it differently it wll adjust to a useable shape. of course that's just a temporary workaround, but until they fix it, it's worth a shot.
  6. cmsunday Win User

    Problem with Microsoft Sudoku

    Sudoku keeps looping back to start screen, will not open sudoku games for the last 3 to 4 days
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sudoku resizes the screen

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