Sudoku progress lost

Discus and support Sudoku progress lost in XBoX Games and Apps to solve the problem; I have been playing sudoku all November and until yesterday my progress was saved, but today suddenly all my progress is lost. I am logged in to the... Discussion in 'XBoX Games and Apps' started by HappyWunjo, Dec 2, 2019.

  1. HappyWunjo
    HappyWunjo Guest

    Sudoku progress lost


    I have been playing sudoku all November and until yesterday my progress was saved, but today suddenly all my progress is lost. I am logged in to the correct account. and solitaire has no problem. How can this happen and how do I get my November sudoku
    progress back?

    :)
     
    HappyWunjo, Dec 2, 2019
    #1
  2. Cindy.Mikeworth Win User

    MineSweeper: Can't Sign-In

    Login is working for me again with Sudoku. Woo-Hoo!

    Lost all my 'offline' progress though. :(
  3. Yombi Win User

    Sudoku progress lost

    Hi.

    Try to sign out and then back to you're profile.

    If that's not help try to write to the support maybe they can look into this.
  4. HappyWunjo Win User

    Sudoku progress lost

    Thanks for your replies. I will contact support.
  5. WarriorwithinGQ Win User

    Sudoku progress lost

  6. Gerardo CG Win User

    Sudoku Updated: Lost Progress

    Hi there, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

    If you're experiencing this issue with Microsoft Sudoku, then it will be necessary for you to report it to the Microsoft Casual Games Support team as they are responsible for investigating and resolving errors related to such games.

    You can contact them through the following link:

    https://microsoftcasualgames.zendesk.com/hc/requests/new

    Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players. This means we do not have access to any accounts or information about other users.

    I appreciate your understanding and I wish you good luck!

    Best regards,
    Gerardo.
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Sudoku progress lost

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