Sudoku game start up freezes on Surface Pro

Discus and support Sudoku game start up freezes on Surface Pro in XBoX Games and Apps to solve the problem; My Microsoft Sudoku game no longer starts. Have reloaded Microsoft Solitaire collection and at the bottom chosen Microsoft Sudoku game and each time I... Discussion in 'XBoX Games and Apps' started by MittCda, Nov 16, 2019.

  1. MittCda
    MittCda Guest

    Sudoku game start up freezes on Surface Pro


    My Microsoft Sudoku game no longer starts. Have reloaded Microsoft Solitaire collection and at the bottom chosen Microsoft Sudoku game and each time I start it I get initial Microsoft Sudoku starting screen and then it shifts to a blank blue screen and
    freezes.

    Multiple downloads have also failed and checked for Microsoft Updates and completed those....

    Any suggestions to restore Sudoku? Note other Microsoft Solitaire games work from the collection.

    :)
     
    MittCda, Nov 16, 2019
    #1
  2. MittCda Win User

    Sudoku game start up freezes on Surface Pro

    Windows10 Pro Version 1903
  3. josejose8a86 Win User

    Sudoku game start up freezes on Surface Pro

    My Microsoft Sudoku game no longer starts. Have reloaded Microsoft Solitaire collection and at the bottom chosen Microsoft Sudoku game and each time I start it I get initial Microsoft Sudoku starting screen and then it shifts to a blank blue screen and
    freezes.

    Multiple downloads have also failed and checked for Microsoft Updates and completed those....

    Any suggestions to restore Sudoku? Note other Microsoft Solitaire games work from the collection.
    Hello MittCda, sorry to hear that my friend, in this case what version OS (Windows) runs your Surface Pro

    Thanks
  4. nattles Win User

    MineSweeper: Can't Sign-In

    I'm also having this problem on Surface pro 4 for Mahjong and Sudoku. Just downloaded and tried minesweeper and it's doing it there too. I actually have no problems playing these games on my old Surface pro 1 (with windows 10 installed on it too). The only
    game that works on surface pro 4 is Microsoft Solitaire Collection.
  5. CheerfulBadger Win User

    The ads are locking up the game.

    Same issue for... Solitaire, Mah-jong, Sudoku. Started happening a few days ago. Ads freeze and don't allow me to play the daily challenges. Getting rid of my surface, and replacing with an android tablet..... tired of Microsoft BS.
  6. Mary M Salvador Win User

    Microsoft Solitaire Collection

    My Surface Pro is freezing after starting Microsoft Solitaire Collection, I have to hard boot it. This has been happening for 4-5 days now, I even restored my system. I gave up and downloaded a different solitaire game on my Win 7 PC. bummer
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Sudoku game start up freezes on Surface Pro

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