Sudoku Game Failure

Discus and support Sudoku Game Failure in XBoX Games and Apps to solve the problem; I too have been trying for three days to access Microsoft Sudoku and get error message although I can access all other games. I called Microsoft... Discussion in 'XBoX Games and Apps' started by PerkyPegLeg, Jan 24, 2018.

  1. PerkyPegLeg
    PerkyPegLeg Guest

    Sudoku Game Failure


    I too have been trying for three days to access Microsoft Sudoku and get error message although I can access all other games. I called Microsoft Support as I use Xbox on Windows 10. They transferred me to Xbox Support and they
    cannot help because they only support the Xbox machines and I was told to call Windows Support. This was a 30 minute series of calls and when I told them I was transferred to Xbox from Windows support, they had NO answers. What is the point of the discussion
    threads when no one from Microsoft looks at them or tries to help?     I have the phone number for Microsoft Corp. in Redmond, Washington, but I don't have a lot of trust that I will get any help there. Just wanted all you frustrated people to know how fruitless
    this is.

    :)
     
    PerkyPegLeg, Jan 24, 2018
    #1
  2. John4438
    John4438 Guest
    Microsoft Sudoku failures

    Recently my Microsoft Sudoku challenges have been VERY slow starting and the game also loses track of completed challenges.

    Slow every day, forgot a challenge today and 2 days ago. Had to repeat to get credit.
     
    John4438, Jan 24, 2018
    #2
  3. SpyShadow
    SpyShadow Guest
    Microsoft Sudoku failures

    Hello, I am sorry that you are having issues with Microsoft Sudoku recently. Many of the Microsoft Service games (Solitaire, Bingo , etc.) have been experiencing issues of lost completed challenges and other things. Other users are submitting support tickets
    detailing the issues and I would encourage you to do the same on support.xbox.com. This assists the support agents in diagnosing the problems and fixing them, they are I am sure well aware of these bugs and are working hard to get these fixed in future updates.

    Good luck, Spy
     
    SpyShadow, Jan 24, 2018
    #3
  4. CrazY1985
    CrazY1985 Guest

    Sudoku Game Failure

    There seems to be some problems with the service.

    Let's hope MS fixes it soon.
     
    CrazY1985, Jan 24, 2018
    #4
  5. CrazY1985 Win User

    Sudoku Game Failure

    There seems to be some problems with the service.

    Let's hope MS fixes it soon.
  6. SpyShadow Win User

    Microsoft Sudoku failures

    Hello, I am sorry that you are having issues with Microsoft Sudoku recently. Many of the Microsoft Service games (Solitaire, Bingo , etc.) have been experiencing issues of lost completed challenges and other things. Other users are submitting support tickets
    detailing the issues and I would encourage you to do the same on support.xbox.com. This assists the support agents in diagnosing the problems and fixing them, they are I am sure well aware of these bugs and are working hard to get these fixed in future updates.

    Good luck, Spy
  7. cmsunday Win User

    Problem with Microsoft Sudoku

    Sudoku keeps looping back to start screen, will not open sudoku games for the last 3 to 4 days
  8. GaleW Win User

    Microsoft Sudoku- Windows 10 PC

  9. JoeSiii Win User

    Why does Microsoft Sudoku not Load.

    I agree with Bioko Norte. I'm disgusted by the lack of response on this issue that MANY HAVE REPORTED.

    For me, Microsoft Sudoku has not been able to start up on my Lenovo ThinkPad P71 Window 10 x64 laptop since early April. I believe
    the failure followed a major Windows update.

    Problem Details:

    • When I launch Sudoku, after the circling dots appear for several seconds, the Sudoku artwork appears in the upper left corner of the screen, Microsoft Studios and Arkadium in the upper right corner, and Microsoft Sudoku in the lower right corner. However,
      the available games and daily challenges or XBox Live account connectivity status NEVER appear (even after 30 minutes or more).
    • Selecting "Settings" from the game menu produces the error "Can't get settings for this app right now."
    • If the game is minimized, it crashes and disappears from the task bar.
    • Uninstalling and reinstalling does NOT correct the problem.
    • Resetting the game does NOT correct the problem.
    • No other Microsoft game is showing any problems (e.g. Solitaire Collection, Minesweeper, or Mahjong).
    • No other application at all is misbehaving on my PC, only Microsoft Sudoku.
    • My PC's OS and all drivers are fully up-to-date.
    • No troubleshooter or suggestions posted on various forums have had any effect on the problem.
    How do we get Microsoft or Arkadium to notice this issue, which clearly is not limited to only a few users? I haven't been able to play Sudoku on my laptop for about three weeks now, though I try daily.
Thema:

Sudoku Game Failure

Loading...

  1. Sudoku Game Failure - Similar Threads - Sudoku Game Failure

  2. How do I fix a 0x87DD0005 for the following applications XBox, Ultimate Word Games, Sudoku?

    in XBoX Games and Apps
    How do I fix a 0x87DD0005 for the following applications XBox, Ultimate Word Games, Sudoku?: I am experiencing the 0x87DD0005 on my Windows 11 Personal Computer. The error started occurring the first week of May 2023. Prior, the error never occurred. The error occurs when I try to...

  3. Why am I losing progress made with the Casual Sudoku game.

    in XBoX Games and Apps
    Why am I losing progress made with the Casual Sudoku game.: Microsoft Casual Games Sudoku has Daily Challenges and keeps track of successful completion in the Cloud. This seems to happen mostly mid-month and on weekends. Four times my completion of Daily...

  4. Is it possible that someone is playing my Sudoku game and adding to my scores?

    in XBoX Games and Apps
    Is it possible that someone is playing my Sudoku game and adding to my scores?: I've uninstalled my apps on both my laptop and my phone and reinstalled them, I've changed the password twice and even my gamer name, and my statistics are added to by someone or something else...

  5. sudoku not keeping progress of game

    in XBoX Games and Apps
    sudoku not keeping progress of game: Sudoku is not keeping progress of my games since Dec. 2, 2020. I am sign into XBox with my Microsoft account. This is the second time I have asked for help. I have been playing sudoku for many...

  6. Daily Sudoku Game will not record completed games since Dec 3rd

    in XBoX on Windows
    Daily Sudoku Game will not record completed games since Dec 3rd: Every day I complete the 3 daily games of Sudoku. I get the completion checks and at the end it shows on the calendar that the day is complete. The next morning I come back and the calendar shows...

  7. Microsoft Sudoku game progress does not save

    in XBoX on Windows
    Microsoft Sudoku game progress does not save: Until recently, my game progress always saved properly. However after an Internet outage, my game progress never saves. I am not doing anything differently, but am frustrated with this issue. Can...

  8. Microsoft sudoku Ice Breaker game

    in XBoX Games and Apps
    Microsoft sudoku Ice Breaker game: How do you use the "Notes" in the Microsoft Sudoku game Ice Breakers? 2a322c5e-1b71-4341-96a1-0fa9b567b0ae

  9. New Microsoft Sudoku game

    in XBoX Games and Apps
    New Microsoft Sudoku game: The new Microsoft Sudoku game has now been installed on my PC and Linx 10 tablet. I can play the games OK on my PC but when I try on my tablet, I get the message 'Resize the window to resume the...

  10. I wouldn't consider myself a game player except for Sudoku. I continue to be listed as a...

    in XBoX Games and Apps
    I wouldn't consider myself a game player except for Sudoku. I continue to be listed as a...: I downloaded Microsoft Sudoku on my Galaxy Note10 plus a couple of days ago. I decided to pay the $9.99/year for it which seems high for such a game but I decided to trust Microsoft. To my...