Sudoku crashes when a game is selected on my PC!

Ok, I tried to perform a clean boot and I got the problem to change. Sudoku would now crash as it starts (the Sudoku window will appear and then disappear). I tried to reset and then to uninstall/reinstall Sudoku and now I am back to it loading but when
I try to play any game, I get the end screen of the ad and when I close the ad, I go back to the selection screen. Is there a log file somewhere that will tell me what is going on?

I am manually checking for updates and windows has no updates available/pending. I have exited the clean boot (after Sudoku was crashing) and I am ready to try the next troubleshooting step.

I agree with Bioko Norte. I'm disgusted by the lack of response on this issue that MANY HAVE REPORTED.

For me, Microsoft Sudoku has not been able to start up on my Lenovo ThinkPad P71 Window 10 x64 laptop since early April. I believe
the failure followed a major Windows update.

Problem Details:

• When I launch Sudoku, after the circling dots appear for several seconds, the Sudoku artwork appears in the upper left corner of the screen, Microsoft Studios and Arkadium in the upper right corner, and Microsoft Sudoku in the lower right corner. However,
  the available games and daily challenges or XBox Live account connectivity status NEVER appear (even after 30 minutes or more).
• Selecting "Settings" from the game menu produces the error "Can't get settings for this app right now."
• If the game is minimized, it crashes and disappears from the task bar.
• Uninstalling and reinstalling does NOT correct the problem.
• Resetting the game does NOT correct the problem.
• No other Microsoft game is showing any problems (e.g. Solitaire Collection, Minesweeper, or Mahjong).
• No other application at all is misbehaving on my PC, only Microsoft Sudoku.
• My PC's OS and all drivers are fully up-to-date.
• No troubleshooter or suggestions posted on various forums have had any effect on the problem.

How do we get Microsoft or Arkadium to notice this issue, which clearly is not limited to only a few users? I haven't been able to play Sudoku on my laptop for about three weeks now, though I try daily.

Ads once again freezing and crashing Jigsaw AND Sudoku

hey guys in my case the game only crashes when I try to select a vehicule, and it's caused by the DLCs, when I uninstall them, my game doesn't crash

I emailed this to *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** as per the Facebook comment. Apologies for the mistype of deagongirl83 rather than dragongirl83.

Hi,

So, there is someone there.

I have posted to Microsoftcasualgames as . See https://community.microsoftcasualgames.com/games/microsoft-sudoku/



And in Windows Feedback, See
https://aka.ms/AA6vr3d



And in
https://answers.microsoft.com/en-us/xbox/forum/all/why-does-microsoft-sudoku-not-load/39ece94c-5bda-4d9e-92c2-31702f12ba9e



I don’t do Facebook so cannot post there.



Kayla is deagongirl83 (I think) and has posted to answers.microsoft and to Facebook. I’m tagging along in case it fixes my problem as well.



All my symptoms are in the microsoftcasualgames post and Windows Feedback. Basically Sudoku won’t load. It hangs at the point in the startup sequence when it should slide the large Sudoku square from the top left of to the right.

If I minimize Sudoku at this point Sudoku crashes.