Sudoku app won't load on Windows10 nor Android

Discus and support Sudoku app won't load on Windows10 nor Android in XBoX Games and Apps to solve the problem; Microsoft Sudoku app won't load on Windows10 nor Android for the last week or so. I've tried "everything" even working for over an hour with a... Discussion in 'XBoX Games and Apps' started by Captain_Eric1, Jan 14, 2021.

  1. Sudoku app won't load on Windows10 nor Android


    Microsoft Sudoku app won't load on Windows10 nor Android for the last week or so.

    I've tried "everything" even working for over an hour with a volunteer gamer assistant via Microsoft.

    How can I fix this?

    Is there known issue?

    :)
     
    Captain_Eric1, Jan 14, 2021
    #1
  2. Nixxy13 Win User

    PC to XSX Remote Play - console turns on, only see a black screen, disconnects 1 min later

    I wish it was the android app because remote play works flawlessly for me under the same conditions(network,location etc.) o my android phone but goes to black screen in the Windows10 app. Most frustrating thing is that it used to work fine then one day a few months ago it broke and has been that way ever since despite multiple updates to the Windows10 Xbox app.
  3. XBF Leo G Win User

    Sudoku won't load

  4. XBF Leo G Win User

    Sudoku won't load

    Hello BethPear,

    Thank you for posting on the Xbox forums. We understand that Minesweeper and Sudoku are not able to launch, and they are giving you an error message. We recommend making sure that

    Windows 10 is up to date
    . Also, we suggest
    uninstalling and reinstalling the games
    . If these troubleshooting steps do not resolve the issue, go ahead and perform

    a clean boot
    . A “clean boot” starts Windows with a minimal set of drivers and startup programs,
    so that you can determine whether a background program is interfering with your game or program. Be sure to let us know the results BethPear!
  5. BethPear Win User

    Sudoku won't load

    Clean booted PC Get this in the Application Event Viewer. Minesweeper hangs also. Have reinstalled bot applications - didn't help.

    Faulting application name: Sudoku.exe, version: 1.0.0.0, time stamp: 0x5be0e32e

    Faulting module name: Windows.UI.Xaml.dll, version: 10.0.18362.449, time stamp: 0x9b7cd6e6

    Exception code: 0xc000027b

    Fault offset: 0x0086b954

    Faulting process id: 0x2564

    Faulting application start time: 0x01d5faf82df763f9

    Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSudoku_1.7.10190.0_x86__8wekyb3d8bbwe\Sudoku.exe

    Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll

    Report Id: 6850be3c-266f-4980-812a-8eb5eabf97b8

    Faulting package full name: Microsoft.MicrosoftSudoku_1.7.10190.0_x86__8wekyb3d8bbwe

    Faulting package-relative application ID: App
  6. BethPear Win User

    Sudoku won't load

    I tried everything in the list. Nothing helped. I did not make any changes to my PC. I have Windows set to update automatically. Also, I am not sure when this started happening. Daylight Savings time changed the time on my pc. I went back and resynched
    the date/time and that did not help.
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Sudoku app won't load on Windows10 nor Android

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