Sudoku and solitaire keep crashing

Discus and support Sudoku and solitaire keep crashing in XBoX Games and Apps to solve the problem; When I click on daily challenges and Sudoku or Solitaire start to run the ads, the program crashes. It's been happening for three days now. It doesn't... Discussion in 'XBoX Games and Apps' started by SuwaneeSwami, Jan 17, 2017.

  1. SuwaneeSwami
    SuwaneeSwami Guest

    Sudoku and solitaire keep crashing


    When I click on daily challenges and Sudoku or Solitaire start to run the ads, the program crashes. It's been happening for three days now. It doesn't happen with Mahjong though. What can I do to get the games to not crash?

    :)
     
    SuwaneeSwami, Jan 17, 2017
    #1
  2. Microsoft Casual Games

    Microsoft Sudoku keeps locking up and then crashing. I've restarted my computer and my computer is up to date. Plus I have Norton 360 to help keep my computer safe. It's not just Microsoft Sudoku that's crashing. It's Microsoft Jigsaw and Microsoft Mahjong
    keep locking up and crashing. What gives Microsoft? Fix this please!!!!!
     
    FoamingFeline, Jan 17, 2017
    #2
  3. Cookiebeep
    Cookiebeep Guest
    Last Update has Ruined The Game

    Ads once again freezing and crashing Jigsaw AND Sudoku
     
    Cookiebeep, Jan 17, 2017
    #3
  4. Sudoku and solitaire keep crashing

    Hi there!

    We apologize for any inconveniences. Let's have you try out the troubleshooting steps on the Microsoft Casual Games FAQ if you haven't already. We recommend
    looking at the "I’m having a problem playing my game. How do I fix it?" link to help you best with this issue.



    Let us know how it goes and if you're still seeing any problems! We're here to help. Sudoku and solitaire keep crashing :)
     
    Miss Ghidorah, Jan 18, 2017
    #4
  5.  
    Elizabeth Moon Ross, Nov 2, 2018
    #5
  6. Elizabeth Moon Ross Win User

    Sudoku and solitaire keep crashing

    Hi there!

    We apologize for any inconveniences. Let's have you try out the troubleshooting steps on the Microsoft Casual Games FAQ if you haven't already. We recommend
    looking at the "I’m having a problem playing my game. How do I fix it?" link to help you best with this issue.



    Let us know how it goes and if you're still seeing any problems! We're here to help. :)
  7. Miss Ghidorah Win User

    Sudoku and solitaire keep crashing

    Hi there!

    We apologize for any inconveniences. Let's have you try out the troubleshooting steps on the Microsoft Casual Games FAQ if you haven't already. We recommend
    looking at the "I’m having a problem playing my game. How do I fix it?" link to help you best with this issue.



    Let us know how it goes and if you're still seeing any problems! We're here to help. :)
  8. EatableFever2 Win User

    MICROSOFT SUDOKU

    I have what looks like the same problem. Windows 10 fully up to date Version 1909 Build 18363.535 on a Lenovo laptop.

    I can play Solitaire and Mahjong without a problem.

    The Sudoku logo should slide off screen to the right, but it doesn't. If I minimize the window Sudoku then crashes. Reliability History says "Sudoku stopped responding and was closed"

    I have reported this through Windows Feedback and at Microsoft Casual Games without any response.
  9. SplayFive0702 Win User

    App to Microsoft Solitaire collection does not work

    Similar problem. Can't sign in to solitaire but Sudoku and Jigsaw are fine
  10. Dominominos Win User

    Caanot sign in to solitaire since windows 10 update

    I have the same issue with all the microsoft games (solitaire, minesweeper, majong and sudoku)
Thema:

Sudoku and solitaire keep crashing

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