Suddenly won't let me play live

JHawk121420 · Sep 11, 2016

Ive been playing xbox live for a while with gold, and then all of a sudden my live didn't work and brought up the screen to buy xbox live, I was still paying for gold every month. Why can't I play live?

:)

SilverEagleLive · Sep 11, 2016

I BOUGHT PLANTS VS ZOMBIES AND IT WONT PLAY

I have XBox Gold membership and have been playing this for a month suddenly it won't let me play.

McCoyTheBoi · Sep 11, 2016

Won't let me play Xbox live anything!

Trying to play fortnite and it continued to do this every time I reset my Xbox and the game, thanks for your **** servers.

Smwutches · Sep 11, 2016

If this is the account you had the gold on, you don't show as having gold here. You may want to verify your subscription at
Sign in to your Microsoft account and look for any errors. If you see any, or it shows you are supposed to be gold, you'll want to contact support. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

JHawk121420 · Sep 11, 2016

this is not the account i have gold on, I have it on MoneyMan5922

{Parity} · Oct 31, 2018

Log in here account.microsoft.com/services and see what it says about your subscription. If it says anything like past due, suspended, etc. Then you will need to contact support directly
to get the issue resolved. support.xbox.com/.../contact-us

If that is not the case then try logging out of all profiles on your console. Remove your profile completely and perform a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug
the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console. Once it is back up and operational reload your profile, log in and try playing online.

Keep us updated on your progress. Good Luck!

SilverEagleLive

I have XBox Gold membership and have been playing this for a month suddenly it won't let me play.

P3aNuTgAlLeRy

It is the internal adapter, and I am using WPA (2) Security. I am able to see my wireless network when it scans. Sometimes it will allow me to log in to live, and I'll be playing a Halo game or something online, and suddenly it will log me out. And then
after that happens, it won't let me log back in for around 6 hours.

{Parity}

Log in here account.microsoft.com/services and see what it says about your subscription. If it says anything like past due, suspended, etc. Then you will need to contact support directly
to get the issue resolved. support.xbox.com/.../contact-us

If that is not the case then try logging out of all profiles on your console. Remove your profile completely and perform a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug
the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console. Once it is back up and operational reload your profile, log in and try playing online.

Keep us updated on your progress. Good Luck!

JHawk121420

this is not the account i have gold on, I have it on MoneyMan5922

Smwutches

If this is the account you had the gold on, you don't show as having gold here. You may want to verify your subscription at
http://commerce.microsoft.com and look for any errors. If you see any, or it shows you are supposed to be gold, you'll want to contact support. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

Suddenly won't let me play live