Sudden failure of my Xbox One???

wolverine7471 · Apr 19, 2018

So I went to play Far Cry 5 and when I went to insert the disc into my Xbox it suddenly turned off. Werided out I turned the Xbox back on and suddenly it turned off and now it will not turn back on. When I get up close I hear the slight noises of the power
initiation and disc tray but nothing is happening. I’m lost and could use some help. I have never experienced this???

:)

Malacath · Apr 19, 2018

Xbox Hardware Failure? (Sudden Wireless Connection Fail)

Have you tried restarting your router?

LINK1416 · Apr 19, 2018

Xbox Hardware Failure? (Sudden Wireless Connection Fail)

I have a 5-year-old Xbox 360 (White model with HDMI port, no internal wifi hardware) and a few days ago, while playing a multiplayer match Destiny, I was abruptly disconnected from Xbox live. I restarted my console, went back into a match in Destiny, but
my connection was dropping every ten seconds and was unable to connect. I shut my console down for the day, and the following day I went online and played some Dark Souls. As soon as I summoned another player to my world, my Xbox crashed (slowed down and
then froze completely), so I shut it down and restarted. Since then, I am unable to connect to my wireless router. I usually get an IP address error, but occasionally it'll get past that point and lead to a DNS Error.

I followed every step on the troubleshooting page of Xbox Live Support, and I cannot get connected to my wireless router. I have placed my hard drive and external wireless adapter into an alternate xbox, and everything worked fine.

Is there anything else I could try, or is it a hardware failure?

Mister Revised · Apr 20, 2018

Hey there, when you have a moment lets try our guide on your
Xbox shutting down unexpectedly. If this is unable to resolve the issue be sure to register the console for repair from that page as well.

Mister Revised

Hey there, when you have a moment lets try our guide on your
Xbox shutting down unexpectedly. If this is unable to resolve the issue be sure to register the console for repair from that page as well.

{Parity}

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
Unplug the power cord from the back of the console for 5 minutes.
Plug the power cord back in and restart the console.

AquarrzSudnnym

My fairly new xbox one x has suddenly become inaccessible. When I try to sign in and click on my profile, a superimposed box shows the endless circling trying to sign in, when I try to use xbox assist, I get only the light bulb with endless blinking
rays. What has gone wrong?

G'day,

Power down your console and remove the power cord while you power cycle (restart) your router and wait... till the router is fully functioning before plugging in power to console and restarting it. Also plug the power cord of the console into a wall socket
not a multi plug power extension adapter.

TheVet96

Hello Patricia!

Sorry to hear you are having sign-in issues. How are you connecting your console, wifi or wired?

ProzacTheClown

Irrelevant at this point. There aren't enough review consoles out there of either brand to give an accurate failure rate. Sure it is good that MS hasn't had a failure yet but we are talking about electronics here. There WILL be Xbox One failures. My guess
is it will likely be between 1 and 4%.

Sudden failure of my Xbox One???