Subscription Renewal

Discus and support Subscription Renewal in XBoX Sales and Promo to solve the problem; My subscription is "Past Due" and my CC details expired but I have a gift card for this year. How do I redeem the gift card as every time I try it says... Discussion in 'XBoX Sales and Promo' started by SWill_AUS, Jul 7, 2020.

  1. SWill_AUS
    SWill_AUS Guest

    Subscription Renewal


    My subscription is "Past Due" and my CC details expired but I have a gift card for this year. How do I redeem the gift card as every time I try it says payment is blocked as the subscription is Past Due?

    :)
     
    SWill_AUS, Jul 7, 2020
    #1
  2. sebas shady Win User

    Xbox gamepass ultimate vencido[Xbox game pass ultimate vencido]

    I do not understand ... then I have to wait for it to renew? and when it was renewed ... they took money from my card and it still keeps asking me to renew that subscription, I'm scared that I lost that money and the subscription won't be renewed
    ... I want the subscription renewed or my money ... it is incredible that this happens, because I took that charge if it was not going to be renewed
  3. Jacyintha Win User

    Renewing Subscription

    Discounts are usually promotions or specials. They only are the discounted price once. After that, they renew at the regular price unless automatic renewal is disabled.
  4. XBF Amber M Win User

    Renewing Subscription

    Hi Nightcaster460,

    Thanks for reaching out to us in the forums for this issue. When your Xbox subscription is suspended and you have an outstanding balance, you must pay the balance in full to continue using it. At this time, you must either use a credit/debit
    card or your mobile phone carrier (if possible) to do so as Microsoft account credit, nor the addition of a digital code, will settle the past due balance as stated in our support article How
    to pay a past due balance on an Xbox subscription
    .

    Should you have difficulty in paying a balance that is past due, I would further recommend
    contacting Xbox Support by requesting a call back or chat for more direct assistance. Sadly, we here on the forums lack the necessary tools to directly assist with billing or
    account issues.

    Furthermore, if you'd like to contribute some ideas on how to make improvements to or about other ideas for the community, you may do so at the Xbox Idea Hub which is on Reddit for best results.

    https://www.reddit.com/r/xboxinsiders/wiki/ideas

    I hope that this information helps out a bit more.
  5. AngelObullets Win User

    Subscription renewal

  6. bowski477 Win User

    Subscription renewed

Thema:

Subscription Renewal

Loading...
  1. Subscription Renewal - Similar Threads - Subscription Renewal

  2. I renewed my Premium Solitaire subscription on 7 March 2025, but now I'm being told its...

    in XBoX Games and Apps
    I renewed my Premium Solitaire subscription on 7 March 2025, but now I'm being told its...: I renewed my Premium Solitaire subscription on 7 March 2025, and it has worked fine until now. Now it is saying it has expired, and is forcing me to watch ads, and no longer shows as Premium. I am...
  3. I have tried for over three hours to renew my game pass core subscription to no avail...

    in XBoX on Windows
    I have tried for over three hours to renew my game pass core subscription to no avail...: I have had no success trying to renew my game pass core subscription, please have someone with a real voice respond as I’m very very frustrated b1bd350f-fbb5-4c4c-86d9-92a7418f7081
  4. After 1 month my Game Pass PC subscription renewed but I am unable to play any EA Play Games

    in XBoX Games and Apps
    After 1 month my Game Pass PC subscription renewed but I am unable to play any EA Play Games: Hello, I bought Xbox Game Pass PC and I was playing F1 24 using the EA App. After this month's renewal when I tried opening it, it gives an error saying that I need to renew my Xbox Game Pass...
  5. Xbox Live Gold subscription not recognized after renewal

    in XBoX Games and Apps
    Xbox Live Gold subscription not recognized after renewal: Hello everyone, I recently renewed my Xbox Live Gold subscription, but unfortunately, it seems like my Xbox is not recognizing the renewal. The subscription status still shows as inactive, and...
  6. Xbox Live Gold subscription issues after renewal

    in XBoX Games and Apps
    Xbox Live Gold subscription issues after renewal: Hello everyone, I recently renewed my Xbox Live Gold subscription, but I've been experiencing some issues ever since. After the renewal, my account doesn't seem to recognize the subscription...
  7. Game Pass Ultimate not recognizing my subscription after renewal

    in XBoX Games and Apps
    Game Pass Ultimate not recognizing my subscription after renewal: Hi everyone, I recently renewed my Game Pass Ultimate subscription, but for some reason, it’s not being recognized on my account. Before the renewal, everything was working perfectly, but now I...
  8. Xbox Game Pass Ultimate won't recognize my subscription renewal

    in XBoX Games and Apps
    Xbox Game Pass Ultimate won't recognize my subscription renewal: Hi everyone, I'm having a problem with my Xbox Game Pass Ultimate subscription. I recently renewed it, but my account doesn't seem to recognize the renewal. Every time I try accessing Game Pass...
  9. Hello, I paid for and renewed my Minecraft realm subscription three days ago but it still...

    in XBoX Games and Apps
    Hello, I paid for and renewed my Minecraft realm subscription three days ago but it still...: I renewed my subscription on 2/11/25, and it’s now 2/14/25 but the realm still says it is expired with a duration of negative three days. When I try to renew again, it just tells my my next...
  10. Game Pass Ultimate subscription showing inactive after renewal

    in XBoX Games and Apps
    Game Pass Ultimate subscription showing inactive after renewal: Hello everyone, I recently renewed my Game Pass Ultimate subscription, but I'm encountering an issue where it still shows as inactive on my account. Everything seemed to process correctly during...