Subscription renewal Xbox Game Pass Ultimate

Avalyn,

Unfortunately, this is an issue with the manner in which Microsoft designed the Game Pass service. If you were subscribed to Game Pass Ultimate when you redeemed the twelve month Gold Subscription, your time was converted Game Pass Ultimate at a loss. A
twelve month Gold subscription converts to four months of Game Pass Ultimate, which lines up with your renewal in February.

Now that your Game Pass Ultimate subscription has expired, renewing with a prepaid subscription code for Xbox Live Gold will give you the standard amount of months.

Regards,

Under Scored

No, that was a promotion for upgrading to Game Pass Ultimate. What you need to do is renew your Game Pass Ultimate subscription.

What can cause a return to be rejected? This is a monthly xbox game pass ultimate subscription, automatically renewed

Keep in mind that Xbox Game Pass Ultimate includes Xbox Live Gold, Game Pass Console and Game Pass PC. So when your GP Ultimate subscription renews, that will keep you playing online. You'll be fine as long as that subscription payment goes through without
issue.

Hi Michal,

Thanks for reaching out to the forums. We understand you have a question on subscription. In short yes, you can turn off the auto renew and it will not renew. However keep in mind if you currently have a gold subscription, the gold subscription will be converted
to ultimate time. You can look over the
Ultimate game pass FAQ for more information.

Thanks,

Brad