subscription renewal issue

all right guys, I contacted support again and they assured me that everything will be fixed within 24 hours, the delay is used by Covid

How are you paying for your service currently? If you have a CC on file that is current and active, then it would be problem on Microsoft's end.

Hi ,

So from what I understand , you want to continuously renew your GamePass , but you can't

Right ?

It's possible that there was an issue with the payment processing, or that there was a problem with the renewal process. It's also possible that there was a problem with your account or with the Xbox service that is preventing the renewal from going through.

To troubleshoot this issue, you can try the following steps:

1. Check to make sure that the payment for the subscription went through and that the funds have been deducted from your account.
   
2. Check your account to see if the subscription has been renewed. If it has not, try manually renewing the subscription again.
   
3. If the subscription still does not renew, try restarting your Xbox console and then trying to renew the subscription again.
   
4. If none of these steps work, you may need to contact Xbox support for further assistance. They should be able to help you troubleshoot the issue and get your subscription renewed.
   

I understand, considering everything you've reported so far, I believe it may be a problem even with the disk or the drive. Thank you in advance for contacting us, you will always be welcome to the community.