Subscription Refund!

I checked my bank statement yesterday and it said xbox had paid £14.99 for Xbox Live Gold and £7.99 for Xbox Game pass, I dont want either and would like a refund, it paid for them yesterday so surely i should be able to refund somehow, i looked it up
and checked xbox support and their online agent and it said to get a refund just cancel the subscription but i go to cancel it and it just said it will stop after the end of the month i want to refund. How do i get a refund??????

:)

 

Devolução [Translation - Return]

Olá,

Você pode seguir as etapas aqui para solicitar um reembolso:

https://support.xbox.com/billing/xbox-subscriptions/digital-goods-subscriptions-refund

****

Hi there,

You can follow the steps here to request a refund: Request an Xbox digital product or subscription refund | Billing

 

Xbox Live Gold Refound

You can request a refund here: https://support.xbox.com/forms/request-refund

The instructions for doing so can be found here: https://support.xbox.com/billing/xbox-subscriptions/digital-goods-subscriptions-refund

 

Hello Tam,

I recommend
contacting Xbox support Directly to speak to someone live about your account. Unfortunately no one on forums will be able to manage your account or promise any refunds. When you click contact us, be sure to say no thanks
to the virtual assistant in order to speak to a live person.

Here is a link on refunds :
Returning items you bought from Microsoft for exchange or refund

Hope this helps!