Subscribed to Groove Music Pass promotion, promo code never sent

Last month I clicked on an ad on Xbox One that offered a promo code for 3 months of Groove Music Pass after buying one month. I bought a month through the ad, the promo code never came. I have been waiting over a month.

:)

 

Groove Music Labor Day sale code not received

Hi, There was a deal where if you subscribed to Groove Music for the Labor Day sale, you’d get two 3-month tokens for Groove Music in an email by the end of September. Spetember ended, and I never got my codes. I have never subscribed to Groove Music previously,
I am eligible for the promotion and I did not receive my codes.

 

Groove Music Pass promo not received

I purchased a Groove Music Pass on 12/11/2015 as part of the 12 days of xbox i think. Promo from the Woodfield Mall in Schaumburg IL had a promo when buying a $99.90 Groove music pass i would recive a $50 promotion gift card to use. I never received this
promo as of yet. Wondering how to get it when i purchased it on the day of promotion.

 

Having exact same issue. Microsoft what the heck is going on?

 

Same here. Everyone refers out, and nobody is owning the solution.

 

Hey guys -

I've sent you each a Forums Private Message. You can check those by clicking here.

Enjoy!