Subnautica: Below Zero Not Saving

Hello Gamer Question,

We are happy to hear that the problem you had with Subnautica: Below Zero Not Saving has been resolved. We’re glad we were able to help you!

To help other customers searching for help on related issues, please feel free to mark the response you found most helpful by clicking “Yes” on the bottom of that post. This will ensure the helpful responses are most visible when searching (and you can vote more than once if the solution was spread over multiple posts).

Regarding to your to put more predators on game. That's actually a nice idea to make the game more challenging. However as mush as I'd love too but only the Unknown Worlds Entertainment, Inc. can make that idea possible. They're the one supported the game and you may directly contact them for that suggestion.

Thanks again for choosing Microsoft!



Microsoft Community Moderator

Hi Gamer Question,

Greetings!

Thank you for publishing in Microsoft Community.

We that you're experiencing issues with saving your progress in Subnautica: Below Zero. We truly understand how frustrating this can be, especially you sent a lot of time with the progress and it will not save. I'll be happy to assist you with this issue.

Before we proceed with troubleshooting steps, I'd like to ask a few questions to better understand the problem you're facing.
- Is your console connected via wired or wireless connection?
- Is it happening also to other games you have?



Firstly, I would like to ask if you are playing the game on Xbox Series X|S or Xbox One? This information will help me provide you with the most accurate solution.



In the meantime, I suggest that you try the following troubleshooting steps:


1. If your console connected via wireless you may try to connect it via wired. To have a better connection and secured network connection

1. Check if your game is up to date. You can do this by going to "My games & apps" > "Updates" and checking if there are any available updates for the game.



2. Clear the cache on your console. To do this, hold down the power button on your console for 10 seconds until it turns off. Unplug the power cable from the back of the console and wait for 10 seconds. Plug the power cable back in and turn on your console.



3. Try uninstalling and reinstalling the game. This will ensure that you have a fresh installation of the game.



4. Check if your Xbox Live account is having any issues. You can check the status of Xbox Live services by visiting the Xbox Live Status page.

5. Test your network connection and make sure your network speed above 15MBPS and 0 Pocket Loss. That is the recommendable speed to have a better experience on gaming.






If the issue persists after trying these steps, you may check these follow support article that might help you with your issue: Learn more:
- Syncing Xbox game saves to the cloud error messages | Xbox Support
- Xbox cloud game saves FAQ | Xbox Support






I hope this helps! We look forward for your response.

Thank you,


Microsoft Community Moderator

Dear RichieB and Microsoft,

Thank you! It worked.

Can you please put more predators in Subnautica Below Zero?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

As per checking the error code, according to Xbox support: "This may mean that we’re having trouble checking usage rights, or that the game is no longer in the Game Pass catalog."

I can confirm that Subnautica: Below Zero is no longer on the Xbox game pass library and you've mentioned that you played the game when it was on the game pass. Just a friendly reminder though that if you don't own the game and you were able to play the game through the game pass, once it was removed even if it's still installed on your end, it will no longer be playable.

Its confirmed that Subnautica : Below Zero will not be coming out to Game Pass at launch, although it might come out in a month or two but its not confirmed just yet the exact time.