Submitting a child case review

Discus and support Submitting a child case review in XBoX on Consoles to solve the problem; how do I submit a child case review? 46f5c7a3-012d-41e9-8dfe-3de8cf6fb4e8 Discussion in 'XBoX on Consoles' started by BallisticPants3, Mar 17, 2018.

  1. Submitting a child case review


    how do I submit a child case review?

    :)
     
    BallisticPants3, Mar 17, 2018
    #1
  2. bowski477
    bowski477 Guest
    i want my case review

    You may only request a review of your own active enforcement actions, and must be signed in to the account that received the enforcement
    (or signed in to the parent account if a child account was suspended). Prior to submitting a Case Review, you may be prompted to complete a short questionnaire designed to gauge your understanding of the Code of Conduct. Failure to pass this
    questionnaire will temporarily prevent you from submitting a review, during which time we recommend familiarizing oneself with the Code of Conduct.

    The parent account should still be able to log into
    enforcement.xbox.com
    and file the case review. That is the only way a child account can file it.
     
    bowski477, Mar 17, 2018
    #2
  3. ChiefJoboo
    ChiefJoboo Guest
    My Account Is Suspended For No Reason...

    When you try to do a case review it will appear instead of submitting a case review.
     
    ChiefJoboo, Mar 17, 2018
    #3
  4. ngocphi
    ngocphi Guest

    Submitting a child case review

    ngocphi, Mar 18, 2018
    #4
  5. ngocphi Win User

    Submitting a child case review

  6. OK Fowl Win User

    Why was I banned from games?

    I can't because the account that has the suspension is a child account so I can't submit one? is it possible to go onto my account and submit a case review for a child account?
    The adult account for the family will be able to see and submit a case review if eligible.
  7. Smwutches Win User

    Permanent Suspension Inquiry After Apeal has been Upheld

    Submitting a case review is the only way to contact the enforcement team. Unfortunately if your child already submitted a review, there is no other way to contact them.
  8. Smwutches Win User

    Permanent Suspension Inquiry After Apeal has been Upheld

    That's what their child submitted. When an account is suspended/banned, if eligible, you can submit a case review to inquire about the suspension/ban. You only get one chance to submit a review.
  9. Pikmindee Win User

    Why was I banned from games?

    I can't because the account that has the suspension is a child account so I can't submit one? is it possible to go onto my account and submit a case review for a child account?
Thema:

Submitting a child case review

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