Stuttering Audio on Xbox wireless headset

Thank you! Is it possible that your Xbox Wireless Headset displays as more than one audio device in your audio device list? (ex: Wireless Headset Stereo, Wireless Headset - Hands Free AG)

Hi Adrcg,

Thanks for reaching out to us here on the Forums!

We understand this must be confusing since it works fine with the just the controller connected to the pc but not with the headset. I would recommend trying a wired connection with the controller if the headset is wireless as well. Check to see if it still
gives any audio stuttering.

Also, please check out our
Troubleshoot game
audio or video issues on Windows 10 page or

Troubleshoot the Xbox One Chat Headset on Windows 10.

I hope this helps. Let us know how it goes

Dear Kathy, I am having the exact same issue.

I have also tested on multiple pcs, with and without the wireless adapter.

When wired, everything works.

When connected by the adapter, the audio stutters heavily.

I tried different headsets too.

Windows wireless headset and Beoplay Portal. Both same issue.

Is there a fix comming? Or has this been shelved and there is no more work done about it?

Since you are marketing the wireless headset as dolby atmos compatible, it should work via the wireless adapter on PC with dolby atmos?

Thank you for your answer which I will surely get.

Dan

[quote user="EvilTwinGX"]If the cable imput is only for audio then there would be absolutely no way for the mic to work on the headset to begin with.[/quote]The physical boom mic, or the chat audio?



This question/conversation is not about the physical boom mic, it's about the chat audio.

That said, there's no reason that the headset should work but not the mic, except maybe the protocols.

It's the wireless
protocol that won't work.



See
this wireless headset? The only thing this wireless headset does is handle chat conversations between other Xbox Live members. You don't get regular game audio through it. To function, the wireless headset pairs with the 360 console and runs over the same
wireless protocol as 360 controllers. Tritton integrated the functionality of that wireless headset into their own. The Warhead's base station has a pairing button, just like the wireless headset. The base station takes care of mixing the chat audio and the
game audio, but without that pairing to the 360 there's no way to get chat audio into the base station.



Microsoft explicitly stated that the wireless protocol between the Xbox One and its accessories is different than the protocol used by 360 accessories. Because the wireless headset uses these same protocols, it won't work on the Xbox One. By extension, the
wireless pairing that the Warhead does with the 360 console won't work with the Xbox One console.



The Tritton Warhead is a headset designed for use only with the Xbox 360. Without a 360 console, it becomes a regular set of headphones, rendering the boom mic useless. If all you want to do is listen to game audio, that's not a dealbreaker.
If you want to talk to other gamers in realtime, you're looking at buying a new headset.



Astro? Turtle Beach? Their wireless headsets will work with the Xbox One, including their mics, because they all currently plug into the 360 controller for chat audio. The controller handles the wireless link to the 360 for the chat audio, but from the audio
port on the controller to the headset is all bog standard 2.5mm headset territory. MS is working on an adapter to allow older 360-compatible headset cables to attach to the new Xbox One controller, again allowing headsets to piggyback on the controller for
chat audio. The Warhead? Out of luck. No cable, no piggyback.



It's this tight coupling to the 360's wireless protocol for chat audio that caused me to ignore the Warhead's development and shipment to market. As soon as I saw that it was bound to the 360, I said this is going to end badly for a $300 headset. My Astro
A40s with a Mixamp 5.8? My friend's Astro A50s? They'll both be fully functional with the Xbox One.

The OFFICAL Wireless Xbox Headseat is CHAT ONLY. There is no way to get game audio out of the headset.

-

So game audio=Tv

Chat/Party=Headset