Stuck on log in

Hi AssertedDuck592,

Server error is one of the possible causes why you are not able to sign in to your account to Xbox Live. To help you resolve this concern, I need to collect more information. Kindly answer the questions below:

• When did the issue start?
• Are you getting any error messages?
• Have you tried signing in to the Xbox Live using a different device?
• What are the troubleshooting steps you have done so far?

Meanwhile, I suggest that you run the troubleshooter for Windows apps. This can help remove problem with an app from Microsoft Store. To do this, you may click the link below:

Click here

This is where I am stuck at. I put in the new email and continue it wouldn't do anything. I can cancel either or go back. I have to alt f4 to leave.

Hello again, have you checked if you have the latest version of Windows installed, at 21H1, try turning off the computer and then do the procedures below.

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

If you haven't updated yet, click the link below, update and then make all subsequent security updates.

https://www.microsoft.com/en-us/software-downlo...

Also make sure all Xbox Apps are up to date in the store.

Reinstall your Xbox app and retry.

Type Windows Powershell in search box.

Right click on Windows Powershell and select run as administrator.

Copy and paste the following command.

Get-Appxpackage *Microsoft.XboxApp* | remove-appxpackage

Get-AppxPackage *WindowsStore* | remove-appxpackage

Press Enter

Reboot PC.

Then,

REPAIR AND RESTORE WINDOW STORE APPS

Type PowerShell in the search box, Right-click on PowerShell entry and then click Run as administrator.

Copy and paste:

(REPAIR)

Get-AppxPackage | % { Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppxManifest.xml" -verbose }

press Enter.

(RESTORE)

Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Press enter and allow it to run.

This may take some time, and you might see some errors. Simply ignore all errors and wait for the command to complete its job.

this is for the new halo game

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Helpme_700, when you say you put your wrong email this would be on the console, on the PC, is the account that has your Game Pass subscription if you can provide more information.