Stuck on is your security info up to date screen

oRen Awakens · Nov 21, 2023

I have had an Xbox series X like a week now….but I keep getting stuck in this loop where when I sign in it asks me if my security information is up to date…but if I press on looks good or remind me later I get a loading circle for a few seconds and it just asks the question again and again and again and this has been happening ever since I have had the console…I got out of it a couple times by unplugging it from the wall but now that won’t even get rid of it….and I can’t get passed that screen….does anyone know a solution? Because I literally can’t play lol

:)

Khayyam Delafkar

I have same problem could you please tell me how did you solve this problem?

BillyNoMates Dickson

Go to your Microsoft account, advanced security and verify both emails addresses. Once you've done this you'll see a green dot next to them and then everything should work

Claudio Serrao

I just got the same issue today and my xbox is almost 2 years old is there any fix yet?

Rodrigo Careaga

I have the exact same issue!! I can’t play!

oRen Awakens

I got my Xbox like two weeks ago and I still have this issue where is locks me in the screen for hours….I only set up my account literally two weeks ago with a phone number and an email address how else should i update it hmmm? Thanks for the spam though bro.

Stuck on is your security info up to date screen