Stuck on green start up screen after frozen update

RONOC5 · Jul 27, 2016

An update froze on me whilst applying. I left it 8ish hours and was still frozen. Turned off console and am now stuck on green start up screen. Help.

:)

ShadoWolfaus · Jul 27, 2016

x box one freezing at green start up screen

after resetting the system multiple times to try to install the update my xbox has frozen at the green start up screen and wont get any further

Old Man Light · Jul 27, 2016

Xbox One Stuck on the Green "Xbox ONe" Screen. After playing some Halo 5.

having the same issue, preview program update froze, when i rebooted, now i'm stuck at the endlessly cycling dots green screen.

x Mr Jank · Jul 27, 2016

Hello, go to the following link and follow the steps to resolve your problem. If you have fearther questions you can replay to this post or Message me on xbox I will try to help you ASAP.

support.xbox.com/.../system-updates-solution

Mister Mascot · Oct 31, 2018

Hey there RONOC5,

Definitely try the guide that x Mr Jank posted, that will walk you through the steps to resolve this issue. It can also help to unplug and detach any controllers and USB hard drives, as well as eject and discs in the drive before you try to update again.

Let us know how it goes!

x Mr Jank

Hello, go to the following link and follow the steps to resolve your problem. If you have fearther questions you can replay to this post or Message me on xbox I will try to help you ASAP.

support.xbox.com/.../system-updates-solution

Mister Mascot

Hey there RONOC5,

Definitely try the guide that x Mr Jank posted, that will walk you through the steps to resolve this issue. It can also help to unplug and detach any controllers and USB hard drives, as well as eject and discs in the drive before you try to update again.

Let us know how it goes!

XBF Leo G

Hello Preston,

Thanks for posting on the Xbox forums. We understand that your Xbox One is stuck on a green screen after you turn it on. A console that is stuck on the green screen during start up is usually an indication of an issue with a system update. We have a
support article that provides troubleshooting for an
Xbox One that's stuck on a green screen. Be sure to let us know the results
Preston!

JCampey

If you're stuck in the green screen, after rebooting from a stuck preview update, try a cold reboot. Press the Xbox logo, so the Xbox switches off, then switch off power supply. Leave it for a few minutes, then start it up. It worked for me, but stayed on
the green screen for about 10 minutes before finally starting proper. Hope that helps.

ElmoSlayer11

i have the same thing it is stuck at 66% and it gets frozen so a reset and it is stuck at green screen

Stuck on green start up screen after frozen update