Stuck in a loop

Stuck in a damn infinite loop

had a look....and it seems like you need to actually sign in to change all that....as i cant get a new password that would be impossible.

Thanks for the response tho.....hopefully will get the right answer eventually

Hello @MaxedOut187! I hope that you are doing well today!

Did you already purchase the game on your account?

Hello,

If you've forgotten the information to recover the gamertag you will need to fill out the Microsoft Account Recovery form. There is absolutely nothing more we can
do for you as this is a Microsoft Account issue. If you are unable to fill out the form to their liking then they will not be able to give you access to the account. It's a security concern and they will not be able to comply with just giving anyone's account
back with little to no information.

Since this is a Microsoft Account issue, you will need to contact the Microsoft Account team which can be found here.

-

If you are unable to recover the account and you are still being charged for Xbox LIVE, you can
turn off automatic renewal by contacting phone support.

Hey there WaywornDig81640,

Thanks for reaching out to the Forums for advice on how to get back on track with your 360. I can totally understand how this could be pretty confusing. I suggest if you haven't yet, try rolling back your console's update as outlined in
Solution 7 of
Troubleshoot problems with an update to your Xbox 360 console.

When you get the chance, give that a shot and let us know how that helped.

Thanks!