Stuck at 4 stars

Discus and support Stuck at 4 stars in XBoX Rewards & Social to solve the problem; In the past two years 2016-17 I have spent over 3000 dollars on the Xbox live store and my star rank doesn't seem to be affected why haven't I give up... Discussion in 'XBoX Rewards & Social' started by CountDeathSkull, Jan 24, 2018.

  1. CountDeathSkull
    CountDeathSkull Guest

    Stuck at 4 stars


    In the past two years 2016-17 I have spent over 3000 dollars on the Xbox live store and my star rank doesn't seem to be affected why haven't I give up to 5 stars please I'm trying to understand how this rewards works

    :)
     
    CountDeathSkull, Jan 24, 2018
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Reward stuck at 4 stars

    Hello BEAR489,

    We see that your progress is accurate. Keep in mind that as stated in the FAQ, pre-orders, game consumables, and subscriptions are not eligible for MyVIP and do not award progress or payback:

    What content can I earn a % back on purchases for?

    Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify towards your MyVIP Star Rank and % back on purchases, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes,
    movies, TV shows, TV seasons, themes and avatar items. In-game consumables, Xbox Live Gold memberships, subscriptions like EA Access and Xbox Game Pass, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points
    or Xbox Gift Cards, still do not qualify.

    Looking at the number you report, it looks like you included all your pre-orders (like Cuphead and Mass Effect Andromeda) and consumables (like your VC and Grand Theft Auto card purchases).
     
    XBLRewards8, Jan 24, 2018
    #2
  3. Smwutches
    Smwutches Guest
    Reward stuck at 4 stars

    Support will check, but keep in mind as you're adding up purchases, that subscriptions, in-game consumables, and pre-orders do not count towards VIP.
     
    Smwutches, Jan 24, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Stuck at 4 stars

    Hello CountDeathSkull,

    MyVIP had a recalibration for the last few years. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015
    and December 2016. We did not recalibrate this year (December 2017). You can check your current MyVIP level/progress at (Xbox Live Rewards).

    Also, keep in mind that consumables and pre-orders are not eligible for MyVIP:

    What content can I earn a % back on purchases for?

    Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify towards your MyVIP Star Rank and % back on purchases, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes,
    movies, TV shows, TV seasons, themes and avatar items. In-game consumables, Xbox Live Gold memberships, subscriptions like EA Access and Xbox Game Pass, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points
    or Xbox Gift Cards, still do not qualify.

    We see that your progress is accurate based off your current eligible purchases.
     
    XBLRewards8, Jan 25, 2018
    #4
  5. mustangguy Win User

    How is this game?

    Has anyone gotten 5 stars yet? Im stuck on 4 with a pistol and shotgun.
  6. XBLRewards8 Win User

    Stuck at 4 stars

    Hello CountDeathSkull,

    MyVIP had a recalibration for the last few years. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015
    and December 2016. We did not recalibrate this year (December 2017). You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

    Also, keep in mind that consumables and pre-orders are not eligible for MyVIP:

    What content can I earn a % back on purchases for?

    Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify towards your MyVIP Star Rank and % back on purchases, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes,
    movies, TV shows, TV seasons, themes and avatar items. In-game consumables, Xbox Live Gold memberships, subscriptions like EA Access and Xbox Game Pass, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points
    or Xbox Gift Cards, still do not qualify.

    We see that your progress is accurate based off your current eligible purchases.
  7. XBLRewards8 Win User

    Reward stuck at 4 stars

    Hello BEAR489,

    We see that your progress is accurate. Keep in mind that as stated in the FAQ, pre-orders, game consumables, and subscriptions are not eligible for MyVIP and do not award progress or payback:

    What content can I earn a % back on purchases for?

    Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify towards your MyVIP Star Rank and % back on purchases, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes,
    movies, TV shows, TV seasons, themes and avatar items. In-game consumables, Xbox Live Gold memberships, subscriptions like EA Access and Xbox Game Pass, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points
    or Xbox Gift Cards, still do not qualify.

    Looking at the number you report, it looks like you included all your pre-orders (like Cuphead and Mass Effect Andromeda) and consumables (like your VC and Grand Theft Auto card purchases).
  8. Smwutches Win User

    Reward stuck at 4 stars

    Support will check, but keep in mind as you're adding up purchases, that subscriptions, in-game consumables, and pre-orders do not count towards VIP.
  9. DBurleson Win User

    How is this game?

    [quote user="Floorboss"]

    Has anyone gotten 5 stars yet? Im stuck on 4 with a pistol and shotgun.

    [/quote]

    Get sticky bombs and a grenade launcher and go to the Fort.
Thema:

Stuck at 4 stars

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