Streaming Xbox One X games to Xbox App on Surface not working

Discus and support Streaming Xbox One X games to Xbox App on Surface not working in XBoX on Windows to solve the problem; Ok, so I have a launch edition Xbox One and an Xbox One X. I can stream games from the Original Xbox One to the Xbox App on my Surface Pro 4 without... Discussion in 'XBoX on Windows' started by BigD 112358, Mar 4, 2019.

  1. BigD 112358
    BigD 112358 Guest

    Streaming Xbox One X games to Xbox App on Surface not working


    Ok, so I have a launch edition Xbox One and an Xbox One X. I can stream games from the Original Xbox One to the Xbox App on my Surface Pro 4 without issue.

    However, the Xbox I primarily use is the Xbox One X. When I try streaming games to my Surface, the video is weirdly letterboxed and distorted. It's not being output in the proper aspect ratio/resolution. The audio comes through just fine, and I'm able to
    control the screen, but the video makes it unplayable.

    I cannot seem to find a way to adjust the resolution output by the Xbox One X when game streaming via the Xbox App on a PC. Is there a way to fix this issue?

    :)
     
    BigD 112358, Mar 4, 2019
    #1
  2. XBF Erick C Win User

    Game Sharing and Windows 10 Connectivity

  3. BigD 112358 Win User

    Streaming Xbox One X games to Xbox App on Surface not working

    Ok, I'll try toggling the xbox streaming features on the One X and hard reset. We'll see if it does the trick.
  4. BigD 112358 Win User

    Streaming Xbox One X games to Xbox App on Surface not working

    It worked! After toggling and a hard reset, it worked. Thanks for the help.
  5. XBF Diego M Win User

    Streaming Xbox One X games to Xbox App on Surface not working

    Hi there!

    Thank you for coming to the forums, I'd be happy to help.

    Are you streaming the same games when trying the Xbox One and the Xbox One X?

    Go ahead and toggle the streaming settings on your Xbox One X by selecting
    Preferences
    > Xbox app connectivity, and then selecting
    Allow connections from any device & Allow game streaming to other devices.

    Hard reset
    the Xbox One X and then try streaming again.

    You can also adjust the streaming quality on the
    Xbox app
    .

    1. In the Xbox app, select Settings, and then Xbox One.

    1. Under Streaming quality, select a video encoding level. We recommend:
      • Very high – For home networks with enough bandwidth to stream at 1080p and 60fps.
      • High – If both your Xbox One and your Windows 10 PC are connected with a wired Ethernet connection, or if your console and the PC are in the same room as the wireless router with minimal wireless interference.
      • Medium – For 5 GHz wireless networked PCs and consoles that are in different rooms within your home.
      • Low – For low-end PCs and tablets, as well as 2.4 GHz wireless networks.

    I suggest also looking over this support article to
    Improve Xbox app for Windows 10 game streaming performance
    .

    I hope this helps!
  6. Ben Morrison Win User

    Xbox app on Surface Pro X

    You’re confusing XCloud, which uses a remote data center Toruń the game like you’re watching Netflix, to a local stream on your local network.

    Windows 11 launches in a few months as a free update and wil likely contain the updated app
    Incorrect, but thank you for your response. The issue of Windows 11 and whether or not it will run on the Surface Pro X is completely separate discussion. Perhaps the next iteration of the PC Health Check tool will provide more insight there.

    Back to my original point, where I was attempting to stream from my Xbox Series X, via an app on the Surface Pro X. Below, see a screen snip of the Xbox Console Companion App, when I try to stream to my Surface Pro X:


    [​IMG]


    and here is the Xbox app on my iPhone:


    [​IMG]


    So I can play games on my Series X from my iPhone, but not from my Surface Pro X. THAT's what the issue is.

    For the record, xCloud does work on the Surface - when I tested Destiny 2 with it yesterday, there was some hitching during cinematic scenes, though audio was fine. Once in game, there was noticeable input lag though... all of which was submitted as feedback.

    Thanks,

    Ben
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Streaming Xbox One X games to Xbox App on Surface not working

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