Strange scratchy sound

Alright, so! I decided to invest in an Xbox One just a few days ago with the $399 model. And, I don't know if it's just mine or if other people have had these problems, so... here goes!

Firstly, My console has this odd scratchy sound to it which, in my opinion, sounds like a bad hard drive. It's really odd... If the console is turned on but idling on anything, and by that I mean it's not playing any games and i'm giving it any input through
the controller, this odd scratchy sound comes from my xbox... I can actually be looking at achievements for games, and while i'm focused on one "scrhscrhscrhscrh" but if I hold the joystick either way to scroll through, pure silence. I just hear the fans running
and it's a nice dull hum as i'm assuming it should be..?

Secondly, it just acts weird. I have powered it down all the way multiple times and cleared the cache... but sometimes If I decide to launch games and apps and then go to back out to the guide, it'll launch Netflix. Or, when I put in a game disc that's already
installed and everything It'll go to the game graphic as usual when it prepares to launch said title, and then instead of moving on in to the game, it just goes back to the home, and I have to boot the game again and it goes to the image as it prepare to boot,
as if I didn't already.

My guess is this isn't normal and I plan to take it back and exchange it, but I just want to make sure I'm not being overly critical of it... and I don't want to have to take it in only to have them say, "oh, there's nothing wrong with this one"

:)

 

Turtle Beach X42 Help

Mainly videos with 5.1 audio. They have a fuzzzy and scratchy sound to the audio.

 

Xbox Slim 250GB doesnt turn on...!

I bought it like one year ago and it was working perfectly, yesterday i was playing perfect, the xbox doesnt freeze, or make strange sounds, nothing. Today I just got from school, and when i try to turn in on, it doesnt and make a scratchy noise, the green
light doesnt turn on, and the disk tray doesnt open, both still make the beep sound. The power brick stays orange, and there is nothing in the screen, just stays in the "no signal" sign in my TV ( is normal when the xbox is off ) The disk that was inside was
Battlefield 3 Disk 1 ( i have the limited edition ).

 

Hello.

the scratchy sound is a bit concerning to me. From time to time it is necessary to clear the cache on the system to get it to play games. Battlefield 4 is what my Xbox One has issues loading from time to time. If the option is available to you I would exchange
it for a new device. If that option is no longer available then you can contact XBOX support at 1 800 4MY XBOX or begin a service query at

support.xbox.com/.../warranties-and-repair

 

Yeah, I didn't think it was quite right myself. Thanks for backing me up Wavau. Definitely going to return it and exchange for a new one. Maybe they'll even let me pay the difference and get the one with Kinect... I actually do like this console and would
love to be able to use it as intended. Thanks again mate, cheers!