Strange disc drive malfunction; what is happening here?

Discus and support Strange disc drive malfunction; what is happening here? in XBoX on Consoles to solve the problem; Some of my games are running louder than others. These 'loud' ones will eventually freeze and get scratched by the disc drive. There's this horrible... Discussion in 'XBoX on Consoles' started by alteredgenos, Sep 13, 2014.

  1. alteredgenos
    alteredgenos Guest

    Strange disc drive malfunction; what is happening here?


    Some of my games are running louder than others. These 'loud' ones will eventually freeze and get scratched by the disc drive. There's this horrible noise, and when I open the disc tray, the disc is hanging out of the console ABOVE the tray, with a bunch
    of circular scratches on it. This happens with Destiny, and Halo ODST among others.

    Other games, I can play for hours with no problems whatsoever. (Halo 4, Wartech. . .)

    Its an older 20GB model. The console isn't being moved, it's laying flat on the ground, there's no strong vibrations, no one's jumping around it, etc. . .

    I've searched for hours and I haven't seen this problem anywhere. What is happening here? Is there any fix that can be tried (its out of warranty. . .) ? Or at least, is there a way to identify which games will work on this system?

    :)
     
    alteredgenos, Sep 13, 2014
    #1
  2. SternGolf244
    SternGolf244 Guest
    Problems with disc drive causing my profile (ParasiticDragon) to be banned for life

    Why is it if the disc drive malfunctions that your account gets banned for life?
     
    SternGolf244, Sep 13, 2014
    #2
  3. BygSii
    BygSii Guest
    Disc drives malfunctioning in Xbox One units

    My disc drive hasn't malfunctioned. but my dashboard has
     
    BygSii, Sep 13, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Strange disc drive malfunction; what is happening here?

    Sorry but circle scratches only happen when the console is moved while turned on. Perhaps there is a large vehicle going by that is shaking the house or some other thing is happening. As for the repair of the console. If you believe that you should send
    it in then you would need to either pay for repairs or purchase a new console.

    Sorry I couldn't give you a better answer.
     
    onyxishere, Sep 13, 2014
    #4
  5. alteredgenos
    alteredgenos Guest
    Umm, this has happened to me for months. One disc works, the other doesn't. Nothing is moving, and the console still switches to garbage disposal mode inexplicably.

    I guess if it's a rare problem I'll have to try another repair. Or stick to digital games, I don't know.
     
    alteredgenos, Sep 13, 2014
    #5
  6. alteredgenos
    alteredgenos Guest
    When you told me that this "couldn't happen", I got irritated enough to sit down and record it:

    [View:]

    This actually happened when I was exiting the game to the dashboard. When it happens during play, its louder and lasts for about five seconds. The disc:

    [View:http://i.imgur.com/qodoaeU.jpg:550:550]

    The very outer rim is most damaged on this one. It blends in with the lighter color, so its hard to tell:

    [View:http://i.imgur.com/avECM9R.jpg:550:550]

    This console has scratched up about half a dozen discs (there's no way to tell which it will do this to. . .) and its been frustrating me for months, so I hit the roof when you said I was lying. I hope I've broken ground in verifying a rare problem Strange disc drive malfunction; what is happening here? :(
     
    alteredgenos, Sep 14, 2014
    #6
  7. onyxishere
    onyxishere Guest
    At no point did I say you were lying. I did say that these scratches only happen when the console is moved.

    However, it does seem as though you need to get the console repaired or replaced.

    * One final afterthought. Considering the tray didn't open properly the first time you pushed the eject button it is also possible that it is loose and any bump could make the tray move which also can cause the circle scratches.
     
    onyxishere, Sep 14, 2014
    #7
  8. alteredgenos
    alteredgenos Guest

    Strange disc drive malfunction; what is happening here?

    I reread that post, and no you didn't, I am sorry. I was frustrated and I guess I read malice into it. And thanks for replying, by the way. But as I said before, nothing is disturbing the console at all. Some games get scratched, others don't, same environment.

    Two consoles have malfunctioned on me already, so its hard to swallow the idea of sinking another $80 into a DVD drive. I'll do some more searching, thanks again.
     
    alteredgenos, Sep 15, 2014
    #8
  9. onyxishere
    onyxishere Guest
    Hang on. Are you saying that you've replaced the drive in the console in the past? If so, that may be the issue.
     
    onyxishere, Sep 15, 2014
    #9
  10. alteredgenos
    alteredgenos Guest
    No, it was repaired for video distortion. And a console had red-ringed, although I can't remember if they sent the same one back (making it this one), or if they gave me one with a different serial number.
     
    alteredgenos, Sep 15, 2014
    #10
  11. alteredgenos
    alteredgenos Guest
    And I've never opened the case or replaced anything personally. Guess time has expired for editing that post, woops.
     
    alteredgenos, Oct 31, 2018
    #11
  12. alteredgenos Win User

    Strange disc drive malfunction; what is happening here?

    When you told me that this "couldn't happen", I got irritated enough to sit down and record it:

    [View:https://www.youtube.com/watch?v=csjSx2Jg3KE:550:550]

    This actually happened when I was exiting the game to the dashboard. When it happens during play, its louder and lasts for about five seconds. The disc:

    [View:http://i.imgur.com/qodoaeU.jpg:550:550]

    The very outer rim is most damaged on this one. It blends in with the lighter color, so its hard to tell:

    [View:http://i.imgur.com/avECM9R.jpg:550:550]

    This console has scratched up about half a dozen discs (there's no way to tell which it will do this to. . .) and its been frustrating me for months, so I hit the roof when you said I was lying. I hope I've broken ground in verifying a rare problem :(
  13. alteredgenos Win User

    Strange disc drive malfunction; what is happening here?

    No, it was repaired for video distortion. And a console had red-ringed, although I can't remember if they sent the same one back (making it this one), or if they gave me one with a different serial number.
  14. alteredgenos Win User

    Strange disc drive malfunction; what is happening here?

    And I've never opened the case or replaced anything personally. Guess time has expired for editing that post, woops.
  15. onyxishere Win User

    Strange disc drive malfunction; what is happening here?

    At no point did I say you were lying. I did say that these scratches only happen when the console is moved.

    However, it does seem as though you need to get the console repaired or replaced.

    * One final afterthought. Considering the tray didn't open properly the first time you pushed the eject button it is also possible that it is loose and any bump could make the tray move which also can cause the circle scratches.
  16. onyxishere Win User

    Strange disc drive malfunction; what is happening here?

    Sorry but circle scratches only happen when the console is moved while turned on. Perhaps there is a large vehicle going by that is shaking the house or some other thing is happening. As for the repair of the console. If you believe that you should send
    it in then you would need to either pay for repairs or purchase a new console.

    Sorry I couldn't give you a better answer.
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Strange disc drive malfunction; what is happening here?

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