Strange billing

Discus and support Strange billing in XBoX on Windows to solve the problem; Microsoft is charging me $7.49 a month with no explanation. I have absolutely no business with this company at all. Cant get a hold of anyone to tell... Discussion in 'XBoX on Windows' started by WillDiSCala, Jan 28, 2022.

  1. WillDiSCala
    WillDiSCala Guest

    Strange billing


    Microsoft is charging me $7.49 a month with no explanation. I have absolutely no business with this company at all. Cant get a hold of anyone to tell me why. Very upsetting that they can charge me but I cant contact them. There is no orders on my account. I dont own a x box. There is literally no reason, and the worst part it looks like its been happening for years and I just caught it. What gives? Can someone please contact me.

    :)
     
    WillDiSCala, Jan 28, 2022
    #1
  2. XBF-JoannaDark Win User

    Strange billing

    Hi, WillDiSCala,

    I hope you are doing well today. Welcome to the Xbox Community. Thank you for reaching out to Xbox Forums. I see that you were charged a monthly fee of $7.49 and are unsure why. I am happy to help and provide some suggestions that can help us figure out where this charge is coming from.

    View your Microsoft Store order history

    To review app, game, or subscription purchases, track orders, or view and print invoices, sign in to the order history page on your Microsoft account dashboard. Please review your order history, look for that amount, and tell me what the item is.

    I will private message you and ask for some information that will allow me to escalate this to the proper team and hopefully resolve this issue.

    I hope these suggestions help! If this answers your question, please mark the thread as “Answered.”

    Reply
  3. SSondag Win User

    Strange explainable bills.

    Hi Savric......do you have a Windows phone? That looks like a charge for a purchase that was made from a Windows phone. But to be sure I would call in to phone support and they can tell you specifically what that charge is for.
  4. Smwutches Win User

    Strange explainable bills.

    That looks like it would be a charge for something through a Windows Phone, not Live, for maybe a game or something. You may also want to check
    https://billing.microsoft.com to see if it shows any odd transactions. Otherwise, you'll need to contact phone support to get it fixed.
  5. Smwutches Win User

    Strange explainable bills.

    Right. Which is why I suggested to check the billing site to see if it shows that that's definitely what it was and if so, you'll need to call support to have them help you stop it.
  6. Savric22 Win User

    Strange explainable bills.

    The issue with this is none of us own a windows phone
Thema:

Strange billing

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