Store Xbox One S

Quando entro na pagina de algum jogo aparece: "Tente novamente. A pagina não pode ser carregada. Tente novamente mais tarde"

Está assim desde ontem e eu quero efetuar algumas comprar. O codigo é 0x00000193.

Obrigado

[Translation: When I enter the page of some game pops up: "Try again. The page cannot be loaded. Try again later "

It's been like this since yesterday and I want to make some purchases. The code is 0x00000193.

Thank you]

:)

 

A HDR game list for Xbox One S?

An Xbox One S will not download the game enhancements for an Xbox One X.

As it clearly states in the store "Xbox One X Enhanced", not Xbox One S.

 

Xbox One X

Stores like GameStop will always take in trade ins.

You can trade in your OG Xbox One or Xbox One S for an Xbox One X anytime.

 

Hello Gabriel,

Thank you for contacting Forum support!

Just to clarify.

Are you connected to the internet?
Network troubleshooting

I do recommend to
Power cycle the console and see if that helps.

Should this continue I recommend to remove the account from the console then re-add the account.

How to add or remove a Microsoft account on Xbox One

Let us know if that helps and please clarify a bit more so we can provide more assistance.

 

Não funcionou, tentei tudo que vc citou no texto mas, infelizmente, não deu

[Translation: It didn't work, I tried everything you quoted in the text but unfortunately did not give]

 

Hello Gabriel!

Since the previously posted troubleshooting steps did not help in resolution of the issue, then I would try something that we call a soft reset.

It's a reset of your console back to factory settings but one that does not uninstall any of your games or apps and is a really good troubleshooting step for most issues.

Just make sure that before you go ahead with it, that you do know all of the sign-in information for any/all of your accounts(asthey
will be removed) and have easy access to your internet network.

Also make sure that you select the option denoted
reset and keep my games and apps.

Follow the steps here on
How to reset your console to factory defaults on Xbox One and let us know how that helps with the issue





Thanks

 

Infelizmente ainda não deu

Mas de qualquer forma obrigado por ajudar ^-^

[Translate - Unfortunately not yet

But anyway thanks for the help ^ - ^]

 

Hi
Gabriel,



Thanks for reaching out and keeping us updated! I'm sorry to hear that the Microsoft Store is not working properly.
Please make sure Xbox Live is fully supported in your country: Xbox
Live Support Countries.



As part of our regular review of our exporting practices, we are making adjustments to our service offerings in
some regions to ensure we are compliant with government mandates. As a result, some services are no longer available in all regions. For more information on our exporting practices, visit
Exporting Microsoft products.

If it is support then try to access the Microsoft Store on another device so we can try to isolate the issue. It may be an issue either with the store, profile or network.

Thank you and hope to hear back soon