Store region question

Discus and support Store region question in XBoX on Windows to solve the problem; Can i please get some help, when i try to buy something and i enter my credit card this shows up and i cant match store region and payment method, its... Discussion in 'XBoX on Windows' started by Ajdin_312, May 29, 2020.

  1. Ajdin_312
    Ajdin_312 Guest

    Store region question


    Can i please get some help, when i try to buy something and i enter my credit card this shows up and i cant match store region and payment method, its locked on UK, and i live in Europe and i cant change it, please can you help me ? Is Xbox beta pass
    available in Europe ?

    "Try different payment method or change your Microsoft Store region. The region where your payment method was issued and your Microsoft Store region need to match"

    :)
     
    Ajdin_312, May 29, 2020
    #1
  2. Alpha Orionis Win User

    Store region question

    The UK is not in the Europe anymore.

    The Game pass beta is available in the UK too.
  3. Smwutches Win User

    Store region question

    It's not available in all of Europe. It would be down to what country you're in. It's available in:

    Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, Colombia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Japan, Korea, Mexico,
    Netherlands, New Zealand, Norway, Poland, Portugal, Russia*, Saudi Arabia, Singapore, Slovakia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Arab Emirates, United Kingdom, United States.

    If you're not in one of those regions, then that's the issue.

    If you're in one of those regions, check your account information at http://account.microsoft.com to make sure you entered the correct account information. If it's wrong, you'll
    need to change the region of your account. https://support.microsoft.com/en-us/help/4039267/microsoft-store-change-your-country-or-region
  4. Ajdin_312 Win User

    Store region question

    try to change your region in the console settings, if the problem continues and you will still pay by credit or debit card open a paypal account and use it as a payment method
    i tried to change region but i cant, and even paypal is locked on US
  5. yobrizo Win User

    Store region question

    Hello. the means of payment and the store have to match. uk is no longer part of the eu
  6. DanMen334 Win User

    Store region question

    try to change your region in the console settings, if the problem continues and you will still pay by credit or debit card open a paypal account and use it as a payment method
Thema:

Store region question

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