Store not opening when buying something on only Minecraft

ALEXACE2003 · Aug 5, 2019

I've been trying to use my free Realm trail on Minecraft and whenever i go to buy it, the screen goes black and the gray box for the store appears but it remains blank amd never loads, the same goes for whenever i try to buy Minecoins. This is only a problem
for Minecraft and other stores in other games work correctly.

Ive tried changing accounts, changing Xboxs, restarting the xbox and router, tried my using my mobile hotspot and tried changing The address, but nothing has worked. I would try to do it on Windows 10 but i can't install Minecraft there, so i only have the
xbox.

:)

jordanmeyer1

I have been trying to buy a world and it wont let me buy minecoins or just buy the world and it makes me put in my passkey and i do it and goes away and does not give me anything thankfully its not using my money and the xbox store does not work either.

Ricardo Cintra

You try in Xbox Store or Windows 10 Store, You have Insiders Program Installed?

XBF Crystal P

Hi there ALEXACE2003,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with purchasing items from in-game store on Minecraft. I recommend to reach out to the game developer for more in-game assistance.

Give this a try and let us know the results.

Alberto Bellot

I have the same issue and not working deleting profile.json file. The problem is that when i start minecraft launcher, the launcher and the microsoft store open at same time but microsoft store glitches and only can be closed after closing minecraft launcher with Task Manager or reseting the computer.

Chublins

Ok, so as it turns out, Minecraft for Windows was bought on a different Microsoft account but everything on Minecraft is linked to the account that can't buy it. Is there a way to link the purchases between the two? Because when opening it with the launcher it will not allow access because I have a different account logged in on the Microsoft store.

Store not opening when buying something on only Minecraft