Store not giving me stuff I’ve paid for

Discus and support Store not giving me stuff I’ve paid for in XBoX Games and Apps to solve the problem; I’ve bought some in game currency and packs but it’s not giving me the items in game.I load the game and it says failed to retrieve purchase... Discussion in 'XBoX Games and Apps' started by KozDaMoz, Jun 9, 2021.

  1. KozDaMoz
    KozDaMoz Guest

    Store not giving me stuff I’ve paid for


    I’ve bought some in game currency and packs but it’s not giving me the items in game.I load the game and it says failed to retrieve purchase temporarily try again later.Why

    :)
     
    KozDaMoz, Jun 9, 2021
    #1
  2. XBF Mohammed C Win User

    Store not giving me stuff I’ve paid for

    Try to remove your profile, then perform a power cycle for the console,

    After that, turn the console back on and re-add your account to see if this resolves the issue.

    If it doe not, you can reach out to the support for further assistance: Contact us | Xbox Support

    Hope this helps!
  3. Shaun Norris Win User

    Fix for error code 0xc101a3ff

    I’ve deleted it come back into store and there’s no watch option. Only rent again I’ve already paid for once..
  4. Russell Dixon Win User

    I can’t verify my main Microsoft account

    Also I’ve used the same device every time in the same location I’ve always used them. I want my stuff that I paid for back in my possession.
  5. OsY LaD Win User

    Refunding an invalid transaction

    Yeah it's not in my order history, I should have specified. I'm just worried because I see i a lot of stuff that is intended as non-refundable when purchased through the store, but legally they can't not give me the code or refund me the money I paid.
    Thanks though
  6. Mark_377 Win User

    Wrong address

    I’ve asked my mother if I could buy a microphone from Microsoft’s digital store on my Xbox One, I’ve paid for it and it is currently pending but what I didn’t know was that the address was incorrect
Thema:

Store not giving me stuff I’ve paid for

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