Store issues

Discus and support Store issues in XBoX on Consoles to solve the problem; so I’ve been apart of the insider program for a few years now and I’ve never had a problem until just the most recent update to my Xbox. I cannot... Discussion in 'XBoX on Consoles' started by II BR0SKI II, Oct 6, 2017.

  1. II BR0SKI II
    II BR0SKI II Guest

    Store issues


    so I’ve been apart of the insider program for a few years now and I’ve never had a problem until just the most recent update to my Xbox. I cannot access the store anymore cause it’s out of date. I’ve tried to update the store but it stops the installation
    at 99%. I’ve tried pretty much everything I can. If it continues I’ve considered just leaving the program. Is there or will there be any kind of fix for this problem? I have also seen recent forums with people apart of the program with the same problem I am
    having as well.

    :)
     
    II BR0SKI II, Oct 6, 2017
    #1
  2. Aloryc123
    Aloryc123 Guest
    Minecraft Store Issues

    I'm not sure if this is a Microsoft issue or a Minecraft issue, but during xmas I bought an Xbox One with Minecraft for myself and my son. I set us both up with accounts on the console with mine as the main. I added 15$ to my wallet from a prepaid card and
    everything worked ok,

    I purchased a few skin packs and those worked fine. But recently I went to purchase a mash up pack and noticed that some packs (doesn't matter if mash up, skin or texture) have prices and can be purchased, while others do not show a price and when I try
    to purchase them I get an error message with the code (SVC60001). I don't have the longer string code at hand as I am at work, but can get it later when I get home.

    I was wondering if anyone has encountered this problem or knows what could be causing the issue of some stuff being purchasable while other things aren't.

    Any help would greatly be appreciated because my son and I both want the Halo mash up pack Store issues :)
     
    Aloryc123, Oct 6, 2017
    #2
  3. elquietone
    elquietone Guest
    Issues Accessing In-Game Store

    Hello,

    I would probably say it is attributed to the fact your are not gold, as XBlive Market place is treated differently from the online store in certain games. The stores in games are like accessing a multiplayer game, in that it require specific rights to access
    it. Those rights being gold in this case, therefore if you can, purchase or activate an Xblive subscription, if your fairly new to XB, your console may have shipped with a 1month free trial, otherwise you can try a 3month sub card or 1yr, from a retailer
    and see if that works..

    There are also 48hr trial codes, however they do not give full gold rights, so those are not a good method of checking whether or not going gold actually allows you to download the maps.

    Do let us know what the results are. And also keep checking the in game store, just in case it was an error on their end.
     
    elquietone, Oct 6, 2017
    #3
  4. Daft Badger
    Daft Badger Guest

    Store issues

    Insider forums are
    here
     
    Daft Badger, Oct 6, 2017
    #4
  5. Daft Badger Win User

    Store issues

    Insider forums are
    here
  6. DominumStige Win User

    Issue with store

    Hi!

    Sometimes it can happen, but usually resolves in no time. Try restarting the console (or clear the cache) and try again after a few minutes. It's currently working on my console.
  7. JerecTamalic Win User

    Microsoft Store issues

    PC. As I said, I'll click on the app to open it, it starts loading then closes once it finishes.
  8. XBF Felixx P Win User

    Issue on Xbox store

    Hello
    Kaotik RuZZo
    ,

    Thank you for reaching out to us!

    Since the issue is happening on both your console and PC I would also suggest setting up a call back from Xbox customer support

    So they can try to maybe make the purchase for you, and to also make sure everything is okay with your account billing information.



    Asprovided above the best way
    to reach Live Support would be here: https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select
    See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    I hope this helps a bit more.

    Let us know!

    Felix

    Xbox forums support
  9. Smwutches Win User

    Xbox store issue

    You would want to contact support and speak to billing for a refund. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
Thema:

Store issues

Loading...
  1. Store issues - Similar Threads - Store issues

  2. Hello I have an issue it’s about the games, not being available in the store, and I know...

    in XBoX Games and Apps
    Hello I have an issue it’s about the games, not being available in the store, and I know...: I can’t download it because it says currently not available. What is we have digital Xbox? Is it impossible for us to download it?. c4e8b641-e7c8-43f8-ad77-7b588ba0c295
  3. The region in which your payment option was issued and your Store region need to match....

    in XBoX Games and Apps
    The region in which your payment option was issued and your Store region need to match....: I need help when I try to buy Minecraft from the official site I get this message: "The region in which your payment option was issued and your Store region need to match." I chose the region the...
  4. Microsoft store download / install issue, need some help

    in XBoX on Windows
    Microsoft store download / install issue, need some help: Hello microsoft community! I need some help, just what the title says. I want to install minecraft or minecraft launcher on windows 10/11 pc. I already have a minecraft account. However the...
  5. Issues with downloading Xbox from Windows Store

    in XBoX on Consoles
    Issues with downloading Xbox from Windows Store: New Microsoft laptop running windows 11 s mode. Came preinstalled with x box. Xbox app showed a game pass screen upon opening app. would not respond to tapping the button to sign in and claim....
  6. Issues downloading games from microsoft store

    in XBoX on Windows
    Issues downloading games from microsoft store: Hi there, I recently downlloaded gears of war 4 from the microsoft store as i was having problems with the xbox pc game app capping my dowload speed, and when i opened the game after fully...
  7. Microsoft store issue

    in XBoX on Consoles
    Microsoft store issue: After new update my xbox one store does not working i have tried every thing including loging out and i also checked modem changed my location but its stucked on some thing went wrong and its...
  8. "The region in which your payment option was issued and your Store region need to match."...

    in XBoX Games and Apps
    "The region in which your payment option was issued and your Store region need to match."...: I have checked that my account and everything is set to the U.S and that my billing methods are also set to the U.S. However, it still keeps saying the same message. Also, I am in the U.S...
  9. Issue playing call of duty through Xbox store

    in XBoX Games and Apps
    Issue playing call of duty through Xbox store: I have purchased call of duty modernwarfare 3 I have a Oder number But can’t play the game why? 193d495f-70ed-4d5a-8358-9b160292db89
  10. The region in which your payment option was issued and your Store region need to match

    in XBoX Games and Apps
    The region in which your payment option was issued and your Store region need to match: I am having issues trying to get XBox game pass to play online with friends. I live in Bermuda and the region is set to United States, Bermuda was not an option....