Store issue

Discus and support Store issue in XBoX on Consoles to solve the problem; It won’t let me load into the store on my Xbox and I tried everything like resetting my Xbox and it is doing nothing 1543d48b-fa91-473f-9bc8-a6527e405347 Discussion in 'XBoX on Consoles' started by Alex Johansen, Sep 13, 2023.

  1. Alex Johansen
    Alex Johansen Guest

    Store issue


    It won’t let me load into the store on my Xbox and I tried everything like resetting my Xbox and it is doing nothing

    :)
     
    Alex Johansen, Sep 13, 2023
    #1
  2. Daft Badger Win User

    Store issues

    Insider forums are
    here
  3. DominumStige Win User

    Issue with store

    Hi!

    Sometimes it can happen, but usually resolves in no time. Try restarting the console (or clear the cache) and try again after a few minutes. It's currently working on my console.
  4. JerecTamalic Win User

    Microsoft Store issues

    PC. As I said, I'll click on the app to open it, it starts loading then closes once it finishes.
  5. XBF Felixx P Win User

    Issue on Xbox store

    Hello
    Kaotik RuZZo    ,

    Thank you for reaching out to us!

    Since the issue is happening on both your console and PC I would also suggest setting up a call back from Xbox customer support

    So they can try to maybe make the purchase for you, and to also make sure everything is okay with your account billing information.



    Asprovided above the best way
    to reach Live Support would be here: https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select
    See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    I hope this helps a bit more.

    Let us know!

    Felix

    Xbox forums support
  6. Smwutches Win User

    Xbox store issue

    You would want to contact support and speak to billing for a refund. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
Thema:

Store issue

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