Store (from Console) Xbox One X- Game Trailers

Discus and support Store (from Console) Xbox One X- Game Trailers in XBoX Games and Apps to solve the problem; Hey All, I notice my X1X isnt showing all the game trailers .....my friends can see them on their boxes. For example, Extinction, and Sea of Thieves.... Discussion in 'XBoX Games and Apps' started by BusGod, Mar 2, 2018.

  1. BusGod
    BusGod Guest

    Store (from Console) Xbox One X- Game Trailers


    Hey All,

    I notice my X1X isnt showing all the game trailers .....my friends can see them on their boxes. For example, Extinction, and Sea of Thieves. Nothing. However my friends see them in the store, on their consoles. I am on X1X, they are just X1.

    No child account, no access settings restricted.......

    Anyone having this issue?

    :)
     
    BusGod, Mar 2, 2018
    #1
  2. Store on Xbox One not displaying screenshots or trailers for most games.

    Most games I'm looking at in the store, from the Xbox One console itself, are not displaying screenshots of the game or trailers of the game. Very few games I've looked at do (that I can recall, Fallout 4 and Star Trek Online had them), but the vast, vast
    majority do not.

    I have updated the Store App itself, and did a full reboot of the Xbox One; Neither of those resolved the issue.
     
    AT AT Assault, Mar 2, 2018
    #2
  3. Golsenplayer
    Golsenplayer Guest
    Game cannot be find

    Two years left I bougt a XBOX ONE.

    I sold it and now I have a XBOX ONE X

    On the ONE I bouht Forza Horizon 2 with a Code in the store.

    Now on the XBOX X:

    I am logged-in in my account from the XBOX ONE:

    I go into the store and searching for Forza Horizon 2 and than the console says that I have to pay the game (again)

    Forza is also not in the categorie "Apps&Games" .
     
    Golsenplayer, Mar 2, 2018
    #3
  4. Store (from Console) Xbox One X- Game Trailers

    Hey there Halpinat0r!

    This could be a network issue, if your console is having trouble connecting or has some packet loss going on it might not be able to buffer the videos.

    Let's see if we can dig into that a bit, can you send us your NAT type and detailed network stats from the console?

    You might also try running through the
    slow performance guide
    to see if we can get those videos running properly.

    Are you by chance on a wireless network connection?

    Post back and let us know!
     
    Mister Getafix, Mar 5, 2018
    #4
  5. BusGod
    BusGod Guest
    Hello,

    As requested:

    Wired

    IPv4 & IPv6

    NAT Type:Open

    Detailed Network:

    Download: 115.47 Mbps

    Upload: 10.80

    Packet Loss: 0%

    MTU: 1480

    Latency: 69 ms
     
    BusGod, Mar 6, 2018
    #5
  6. Thanks for the info!

    Do you see the same thing if you turn off IPv6 on your router?

    The rest of your stats look good so that should be all good. If IPv6 being shut off does not help let's go ahead and soft reset the console to

    factory settings
    .

    Be sure to choose keep games and apps on step 7 so you don't have to reinstall anything.

    Post back and let us know how that goes!
     
    Mister Getafix, Nov 2, 2018
    #6
  7. Mister Getafix Win User

    Store (from Console) Xbox One X- Game Trailers

    Hey there Halpinat0r!

    This could be a network issue, if your console is having trouble connecting or has some packet loss going on it might not be able to buffer the videos.

    Let's see if we can dig into that a bit, can you send us your NAT type and detailed network stats from the console?

    You might also try running through the
    slow performance guide
    to see if we can get those videos running properly.

    Are you by chance on a wireless network connection?

    Post back and let us know!
  8. BusGod Win User

    Store (from Console) Xbox One X- Game Trailers

    Hello,

    As requested:

    Wired

    IPv4 & IPv6

    NAT Type:Open

    Detailed Network:

    Download: 115.47 Mbps

    Upload: 10.80

    Packet Loss: 0%

    MTU: 1480

    Latency: 69 ms
  9. Mister Getafix Win User

    Store (from Console) Xbox One X- Game Trailers

    Hello,

    As requested:

    Wired

    IPv4 & IPv6

    NAT Type:Open

    Detailed Network:

    Download: 115.47 Mbps

    Upload: 10.80

    Packet Loss: 0%

    MTU: 1480

    Latency: 69 ms
    Thanks for the info!

    Do you see the same thing if you turn off IPv6 on your router?

    The rest of your stats look good so that should be all good. If IPv6 being shut off does not help let's go ahead and soft reset the console to

    factory settings
    .

    Be sure to choose keep games and apps on step 7 so you don't have to reinstall anything.

    Post back and let us know how that goes!
  10. XBOX WIZARD Win User

    salvataggi xbox one a xbox one x

    You will not lose your games saves when you upgrade to the Xbox One X from Xbox One as your game saves are stored on the Cloud.

    You don't have to transfer game saves from the Xbox One to the Xbox One X.

    They (game saves) will sync once your console (Xbox One X) is connect to the internet.

    Hope this helps you, djdaniele95.
  11. NeoDan123 Win User

    Where's the next gen games?

    Good day

    The One X is not next gen console. As for games, there is plenty of games that is available to be purchased from the store.
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Store (from Console) Xbox One X- Game Trailers

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