Stopping installation of Overwatch

Hey again!

Thanks for keeping us update, I am glad to hear that this issue is now resolved! If there are any other problems or questions you may need help with, please let us know by creating a new thread.

Thanks for visiting the Xbox Forums!

Hello,

thanks for this solution. Is there any instruction available e.g. a link or something else?

My son is afraid to loose all game scores.

Regards

Peee

Hello Cellfrost,

We recommend being that it is a Disc install, is to install it offline. Go to the my games and apps uninstall the game. Then go to settings>network>network settings>go offline. Power cycle the console, once back on then put the disc in and try and install
it. This will install the game faster also will install it without doing the update at the same time. Once the game is done installing then go back online start the game and it will update.

Thanks

Brad

HelloXBF Nestor S

thanks a lot for your latest post. in the meantime I tried to do step by step all of your hints, but without any success.

I get the following error codes:

0x80070026 (by trying to install the game by using the Microsoft Store, but I wonder because the store recognized that I have a test version but that's not true, I've got a original full version on the disc)

0x87e1000c by trying the installation by using the disc

I`ve got no idea.

on another Xbox one X there are no probs.

Regards

um pouco estranho isso melhor ligar para suporte...