stopped receiving xbox live reward points

hi i have not been receiving my xbox live rewards since 3/12/14.is there a way you can fix this and i can get the points im owed thanks

:)

 

Haven't received reward points/credits since 2014

Hi,

In need of help

I'm just wondering if there is a reason why I'm not receiving reward points for my purchases and activity on xbox live. I believe I have correctly set up my account, but 0 reward points says otherwise. It says I've been a rewards member since 2012 but I
have stopped receiving points from my purchases and activity since 2014 for a reason unknown to me. If you could look into my account and find the reason for this I would really appreciate that

Thanks.

 

I stopped receiving Xbox live rewards

I have stopped receiving points about a year ago do they ask you to update your info on the my rewards page?

 

For help with the Rewards program, you'll need to post here -
forums.xbox.com/.../29.aspx

It also helps if you can post the offers you're missing credits from. In order to receive credits, your purchases/actions have to be eligible for a specific offer on the site or you need at least 1 star level in order to receive VIP rebates.