stopped installation, damaged game and frozen image

LuisVelm · Jul 25, 2018

Hello, good morning or afternoon. I have been with the console of my xbox one for a short time, and I bought the gta digital V, after finishing the installation we played for a while, the next day me the error that the game was damaged and asked me to Restart
my console to factory, I did it and in the end I tried to reinstall the game and marked the stopped installation and it does not let me do anything and all the solutions of this error are for disk.

:)

xXlegitKevinXx · Jul 25, 2018

Black ops 3 disc not downloading

So I got the disc version of Black ops 3 and it comes with nuk3town and I download it and in 3% it says"Installation stopped: Disc might be dirty or damaged" and its not damaged or dirty I JUST got it. Please help.

StagiestWhale11 · Jul 25, 2018

Fifa 16 installation stuck

Same , Just bought the consle and tried to install call if duty black ops3 and it stucks in 49% and it says "installation stopped" and says disc maybe damaged and this *** and the disc is *** clean plz help

Kelemvor79 · Jul 25, 2018

Hello!

A powercycle might be your best option, hold power button for 10 seconds until console turns off and then unplug for 10 seconds. After that fire it back up and try it out.

1- Try to reset the xbox and see if so when you start update the status of the game

2- Go to manage game data and check that it is installed or pending installation.

3- Uninstall the game and restart the xbox

4-Install the games and then install all the updates, be careful not to install any updates before the game.

M3tal Daz3 · Nov 2, 2018

Check this link for a possible solution: Xbox One Game Won’t Start | Xbox One Game Freeze

M3tal Daz3

Check this link for a possible solution: https://support.xbox.com/xbox-one/games/game-freeze-solution

Kelemvor79

Hello!

A powercycle might be your best option, hold power button for 10 seconds until console turns off and then unplug for 10 seconds. After that fire it back up and try it out.

1- Try to reset the xbox and see if so when you start update the status of the game

2- Go to manage game data and check that it is installed or pending installation.

3- Uninstall the game and restart the xbox

4-Install the games and then install all the updates, be careful not to install any updates before the game.

M3tal Daz3

Hello,

check if the game disc is damaged and if no damage is evident check the steps in this support link:

support.xbox.com/.../game-installation-process-stops

Keep us posted on your progress!

DENAz666

Hey nate,

That is just the install (as opposed to downloading it), and can take quite a long time. The features of the game will slowly become available as the install progresses.

If the installation has definately frozen, then I'd reccomend having a read through this link which should fix the problem:

support.xbox.com/.../game-installation-process-stops

Mohammed Amjad

I did as advised but the installation kept loading:

Then i checked Xbox app and it seems like the installation of crusader kings is stopping this from getting installed (just my guess since minecraft wasn't there before)

As stated at the start of this thread. neither cancelling nor pausing nor dragging the other game to the top helps. its just frozen there.

stopped installation, damaged game and frozen image