Stolen Xbox gift card

Wildman120 · May 10, 2015

My son received a gift card for Call of Duty-Advanced Warfare. He and user [Mod removed] planned a trade: a season pass for the gift card. [Mod removed] took the code and said, "How does it feel to be scammed?" Any suggestions?

:)

steeledwand7664 · May 10, 2015

Gift card stolen

Just curious how someone would have stolen your gift card?

and yet you still have the code for it that you can type in and see that it has been redeemed.

and how you can see what time and the IP address that it was redeemed on? Where do you see that information at?

we traded giftcards, and his giftcard code was already used.

I can't see the IP, I thought it was the IP but it appears to be the transaction code or something like that. Anyway I know I won't get it back I would just like to file a complaint so MS can block the account that redeemed the code.
Click to expand...

Unless the transaction where you gave him your code and he gave you his code was done over xbox live messages I dont believe there really is anything that MS can do about it. At which point you would be able to do a report of the message that he sent to
you and then the enforcement team would investigate those

MidlifeKhan3585 · May 10, 2015

Gift card stolen

Just curious how someone would have stolen your gift card?

and yet you still have the code for it that you can type in and see that it has been redeemed.

and how you can see what time and the IP address that it was redeemed on? Where do you see that information at?
Click to expand...

we traded giftcards, and his giftcard code was already used.

I can't see the IP, I thought it was the IP but it appears to be the transaction code or something like that. Anyway I know I won't get it back I would just like to file a complaint so MS can block the account that redeemed the code.

Smwutches · May 10, 2015

You can file a complaint via the console in order for the enforcement team to investigate the other user, but trading codes is not allowed on the service so your son would also be in trouble for participating in the trade. Since your son willingly gave the
code away and Microsoft are not responsible for stolen codes, there would not be a way to get the code back.

Aaron Malone

So I can’t get my gift card back or anything that was $25 stolen from me for Xbox gift card is there any way y’all can find out what Xbox it was loaded to

Smwutches

I'm not really sure why they asked you to post here. This is a community forum so we don't work for Microsoft and can't do anything about a stolen gift card. It also states on gift cards that Microsoft is not responsible for lost or stolen codes. Since you know it was your friend, make him buy you a new code.

cbozz1

these are the transactions that the hacker made . The microsoft gift card was purchased using my debit card and the xbox gift card was used using the stolen random womens credit card.

ngocphi

Theur support is good but your issue isn't related to support that's a civil issue between you and your friend

Two he cant steal a code from your phone.

If you mean he used your account to spend your cash that's between you and him

As the code would've redeemed on your account not his when you entered it ?

Once redeemed it can't be transferred

DikoNigaChin

So they just wanted me to get off their backs. Great to know how good their support is.

Stolen Xbox gift card