Stolen Minecraft Windows 10 GIFT

Hey there EvilGenos,

We don't have the ability to reset or return a gift code. We'd suggest reaching out to the chat/phone teams to take a closer look in this particular case.

You can contact Official Xbox Support through either the live chat option (if available) or phone team
HERE.

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

I am trying to redeem a Minecraft windows 10 edition key from the Mojang website.

This is the prompt I am trying to redeem from:

--------------------------------------------------------------------------------------------------------------------------------------------------------------

Minecraft for Windows 10

You bought Minecraft: Java Edition during a period of time when Minecraft for Windows 10 was included for free. Claim your redeemable gift code by clicking the button below and follow the instructions. As you
might have guessed, Minecraft for Windows 10 can only be played on Windows 10.

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

It allows for users who have purchased the java edition of the game to then redeem a code for the windows 10 edition of the game.

This is the error message that pops up:

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Error! It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on their way. Please check back later!

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Thanks for any help!

Hi Scuffed,

Thanks for the reply. I was able to try out the guide and got request a call it is the 5th option down after you select accessory isn't working right and hit next.

Thanks,

Brad

Hey Brad!

I managed to locate to the link you sent me, but the only option that is available for me is making a thread on the forum. However in this situation I would need a staff from xbox to view the mentioned code. I appreciate your help and attention!

Best of regards!

Scuffed

Hey!

I believe what could be causing the problem is that I get redirected to the "swedish support site" where all the service seem to work differently. Is there a way to get directed to the american support service?

Cheers!

Scuffed