Stolen Gametag

Discus and support Stolen Gametag in XBoX Accessibility to solve the problem; I am going around and around with customer service, the issue is not being escalated, its been weeks, they disconnect you and you cant call back until... Discussion in 'XBoX Accessibility' started by Sean Kolb, Nov 22, 2022.

  1. Sean Kolb
    Sean Kolb Guest

    Stolen Gametag


    I am going around and around with customer service, the issue is not being escalated, its been weeks, they disconnect you and you cant call back until 24hrs later. hours on the phone. yesterday i thought I guy would help but after an hour realized he was just going to make a gametag close to my original. , I have had is for 20 years and 8 days. someone stole it and I cant get it back. if anyone knows contact information for microsoft that will actually help please let me know.. I havent been able to get online for a few months now.

    regards

    :)
     
    Sean Kolb, Nov 22, 2022
    #1
  2. williamrobinson4u Win User

    Stolen Gametag ?

    If you read this thread from the start you may have an idea what I'm asking....

    How did someone gain entry into my account ?

    How did they make purchases from my account ?

    How did they take over my gametag, then take it from my account ? "Stolen Gametag"

    Finally; why iss this taking so long to sort out and why is no one keeping me up to date, as from the start, no one has spoke to me despite my many requests ?

    William
  3. williamrobinson4u Win User

    Stolen Gametag ?

    Already in place plus email and txt notification ?
  4. williamrobinson4u Win User

    Stolen Gametag ?

    Support just says they cant help as the higher level support is dealing with it. The only way i can contact higher level support is email and there not replying ? "

    As way of an update.....

    Yet another week passes !!! NO CORRESPONDANCE AT ALL FROM MICROSOFT !!! I am really disappointed in the service I'm receiving from Microsoft. What has happened to Support ? Is it a shortage of staff, or just people who don't know what they are doing.
    It's a pretty simple thing to do to get my gametag "Tylerjames2u" back after my account was hacked and it was stolen.

    My Gametag is still there, floating about the Microsoft xbox server, being un used just floating there. All they have to do is re-link it back onto my account ? At least that way I'd be able to play on my account ?

    I've made a complaint now, we'll see how long this angle or approach takes....

    I'm now going to ask to be compensated for my lost time on xbox, as I'm unable to play without my gametag.
  5. InoportunoG Win User

    Stolen Gametag ?

    Maybe you were hacked and that's why that happened to you đŸ€”, you should implement the dual verification
  6. Allebas Win User

    Stolen Gametag ?

    Hi William,

    Maybe you was issue a new one after you account was unlocked. Are you still using the email associated with your other account when you sign in?
Thema:

Stolen Gametag

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