Stolen cardnumber

Discus and support Stolen cardnumber in XBoX on Consoles to solve the problem; Somebody stole my credit card number from my XBox Live account and made some orders(over 100€) It is sunday so i cant reach my local support. I have... Discussion in 'XBoX on Consoles' started by 12102007halonen, Sep 16, 2018.

  1. Stolen cardnumber


    Somebody stole my credit card number from my XBox Live account and made some orders(over 100€)

    It is sunday so i cant reach my local support. I have shut down my card but is there anything else i should do?

    :)
     
    12102007halonen, Sep 16, 2018
    #1
  2. 13Freefall
    13Freefall Guest
    xbox one ps4

    what stolen profile pic
     
    13Freefall, Sep 16, 2018
    #2
  3. magicalclick
    magicalclick Guest
    CupHead Gameplay vid

    Stolen from

     
    magicalclick, Sep 16, 2018
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Stolen cardnumber

    For this issue you would need to contact xbox support: (Mod Removed - PII) if you're in the US/Canada or Contact Us | Xbox Support
     
    M3tal Daz3, Sep 16, 2018
    #4
  5. onyxishere
    onyxishere Guest
    Sorry to hear it. Please be sure to follow Metal's advice about contacting support. You should also contact your credit card company and cancel whatever purchases were made.

    Finally log in to
    https://account.microsoft.com
    and be sure to change your email and/or password and be sure that you don't share it or give information that would allow people to guess it.
     
    onyxishere, Sep 16, 2018
    #5
  6. ngocphi
    ngocphi Guest
    To add to what everyone is saying

    It is NOT possible for anyone yo take your number fromnyiur ms account

    Especialy how the creditcard works

    In order to add a creditcard to any online account they need to have physical access to your card for two reasons

    One at no pojint is your card number ever shown via your xbox account they only see the last four digits

    2 and the big one

    They need the three digit code on the back of your card which is not listed anywhere on your ms account or xbox account period

    Try adding the same card with 4 last digits and no security code even your bamk will tell you this it is a big NO
     
    ngocphi, Sep 16, 2018
    #6
  7. XBF Aaron G
    XBF Aaron G Guest
    12102007halonen

    No you did exactly what you should have. If someone has access to your card they can use it how they want. So you always have to call the bank first to make sure no more funds come out of your account. make sure you tell them its fraudulent activity. After
    that is done you can
    Contact us
    so we can see if we can track the card, we can remove it permanently from the system.
     
    XBF Aaron G, Nov 3, 2018
    #7
  8. onyxishere Win User

    Stolen cardnumber

    Sorry to hear it. Please be sure to follow Metal's advice about contacting support. You should also contact your credit card company and cancel whatever purchases were made.

    Finally log in to
    https://account.microsoft.com
    and be sure to change your email and/or password and be sure that you don't share it or give information that would allow people to guess it.
  9. M3tal Daz3 Win User

    Stolen cardnumber

    For this issue you would need to contact xbox support: (Mod Removed - PII) if you're in the US/Canada or http://support.xbox.com/contact-us
  10. XBF Aaron G Win User

    Stolen cardnumber

    12102007halonen

    No you did exactly what you should have. If someone has access to your card they can use it how they want. So you always have to call the bank first to make sure no more funds come out of your account. make sure you tell them its fraudulent activity. After
    that is done you can
    Contact us
    so we can see if we can track the card, we can remove it permanently from the system.
  11. ngocphi Win User

    Stolen cardnumber

    Somebody stole my credit card number from my XBox Live account and made some orders(over 100€)

    It is sunday so i cant reach my local support. I have shut down my card but is there anything else i should do?
    To add to what everyone is saying

    It is NOT possible for anyone yo take your number fromnyiur ms account

    Especialy how the creditcard works

    In order to add a creditcard to any online account they need to have physical access to your card for two reasons

    One at no pojint is your card number ever shown via your xbox account they only see the last four digits

    2 and the big one

    They need the three digit code on the back of your card which is not listed anywhere on your ms account or xbox account period

    Try adding the same card with 4 last digits and no security code even your bamk will tell you this it is a big NO
  12. brandiesel1 Win User

    reset home xbox

Thema:

Stolen cardnumber

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