stole my money

Discus and support stole my money in XBoX Games and Apps to solve the problem; i was trying to buy a realm the other night and an error kept coming up saying that the purchase didnt work and I never did get a realm but i wake up... Discussion in 'XBoX Games and Apps' started by conrad wawrzoszek, Jul 19, 2022.

  1. stole my money


    i was trying to buy a realm the other night and an error kept coming up saying that the purchase didnt work and I never did get a realm but i wake up to find that each time i tried to get a realm subscription the other night they still took money out of my account even though no realm was acctually given to me, id like to refund all these false purchases waht do i do

    :)
     
    conrad wawrzoszek, Jul 19, 2022
    #1
  2. Smwutches Win User

    they stole my money

    You'll want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  3. BongKaos Win User

    Stole my money

    Sorry, You are out of luck... MS can do nothing if you willingly sent items to another member. I don't believe the sale of a gamertag is something that should be done... In fact maybe against the rules...... GOOD LUCK!!!
  4. General of Army Win User

    Stole my money

    It could of been a glitch in the system. I had a buddy that did this to him a time ago when he was buying gold. Instead of $2, it charged him the total price of two(2) three month cards. The best solution that I myself can tell you is to contact the Xbox
    Billing Department and explain to them your current situation.

    Hope it helps!

    -
  5. JosefLBohorquez Win User

    stole my money

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Conrad

    In some cases a purchase can take up to 48 hours to be reflected in your account order history and in-game

    For now the best option is wait this time buddy

    But just to let you know that if more than 48 hours passed and you not receive the content yet, probably something went wrong with the purchase and Microsoft is going to refund the money to you.

    This process can take up to 3 business days, but time will be less or more depending on your financial institution internal processes.

    You can try speeding up this process asking them to manually cancel the pending charges

    If you have further questions feel free to ask, greetings from another Microsoft user
  6. Smwutches Win User

    Stole my money

    Buying and selling gamertags is a violation of the terms of service. You can be banned just as much as he can for trying to purchase a gamertag.
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stole my money

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