Still Yet to Receive Windows 10 DL Code for Quantum Break Pre-Order

Pre-ordered Quantum Break for the Xbox One through the Microsoft store and have not yet received the download code for the Windows 10 version, even though it is now past the 7-10 delivery period advertised.

:)

 

Quantum Break - Preorder Codes

I pre-ordered Quantum Break on the 21st February but I am yet to receive my preorder codes such as Windows 10 code for Quantum Break. I read your stickied post stating you sent out all the codes so I was just wondering what was up with my pre-order?

 

Pre-ordered Quantum Break - No bonus

Pre-ordered Quantum Break (29 Mar 2016) from the Xbox Store but have yet to receive my Alan Wake code or Quantum Break Windows code.

Game downloaded fine but the above pre-order bonus has yet to be fulfilled.

Can you help?

 

Hey, there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

Sorry for the frustrations. Official forum support will return on Monday.

 

Hey there dr doogs!

As Bowski stated above, the appropriate teams are looking into the the issue. All eligible users will receive an Xbox Live message with further information.

Thank you for your patience!