Still wrong

So once again I need to highlight that my balance for MyVIP level is wrong.

As of 21/11/2016 I’m 71% of the way to my next star, so according to the way this is displayed this would indicate I have spent £426 (see below) since 01/09/2015 (reset date) and need to spend a further £174 to reach the 3 star level.

Tier 3 star UK Threshold £600, so £600 * 0.71 = £426

However having gone through all my transactions since 01/09/15 I have actually spent £502.58 so I should be 83.76% to my next star and only need to spend £97.42!

Obviously something has gone wrong again can someone please explain and correct this!

:)

 

Tenure still wrong

My xbox live tenure is still incorrect it says one when it should be 2 when can i expect a working fix

 

Tenure still wrong.

My tenure was a 3 last year. I noticed that this year it has changed to a 2, and it still hasn't been fixed, and from my understanding I should have a 4 now.

 

Hello lakona,

Prior to August 31st, we only calculated pre-tax spending for GBP spending. After receiving user feedback that this setup was confusing for this region, we adjusted our offers, terms, and FAQ in September to reduce confusion for members in that region, and
now state that we will calculate purchases on an after tax amount. Your purchases from September 1st, 2015 to August 31st, 2015 equal approximately £429.91. Your purchases in September 2016 onward equate to approximately £117.51. Adding these together, you
get £429.91. 429.91/600 = .71.