Still Waiting

Discus and support Still Waiting in XBoX on Consoles to solve the problem; So Christmas morning my son opens his new Xbox1 and starts to play, half hour later the power supply unit dies, returned it on 12/26, numerous calls to... Discussion in 'XBoX on Consoles' started by MLKsWetDream23, Jan 15, 2014.

  1. Still Waiting


    So Christmas morning my son opens his new Xbox1 and starts to play, half hour later the power supply unit dies, returned it on 12/26, numerous calls to support, some helpful some I might as well been talking to my dog!!!!!!! It has now been 10 working days
    since they got the unit and no emails telling me the unit is on it's way back, first off why I had to wait is beyond me, maybe next launch I should not pay for the unit until I know the system works, had the same issue with 360, funny how my PS3 worked from
    day one and is still going. Very disappointed and seriously doubt when they launch the next new one that I will buy it right away!!!!!

    :)
     
    MLKsWetDream23, Jan 15, 2014
    #1
  2. Mister Beep
    Mister Beep Guest
    STILL still waiting....

    Hey frellinbubby,

    Unfortunately we cannot provide an ETA for this issue. We totally understand all of the points you have made, and as soon as we have information we can share, we'll reach out to you via Xbox Live message.

    Thank you for your patience.
     
    Mister Beep, Jan 15, 2014
    #2
  3. frellinbubby
    frellinbubby Guest
    STILL still waiting....

    So I got this polite response about still waiting for gears of war 2,3, and judgment free downloads by playing it on xboxlive gold before dec 31 (which I did ): We've passed your information along to the proper teams. They will investigate your eligibility
    for this offer and, if you qualify, you will receive an Xbox Live message with further details.

    soooo.... When should I expect an actual answer? This is why we bought an Xbox one, and now more than 2 months later, I still have no answers. This is not an answer. Someone please let me know who is making this decision and when. I met the requirements,
    and it's been longer than 6-8 weeks. I am now REALLY worried that I am getting ***, and that's crap. Gamer tag is . Would appreciate a timely, actual answer this time, or someone live to contact.
     
    frellinbubby, Jan 15, 2014
    #3
  4. ipathvvv
    ipathvvv Guest

    Still Waiting

    Yeah I will never again buy a Microsoft Product on Day one, I'm going to just go somewhere else.
     
    ipathvvv, Jan 15, 2014
    #4
  5. PRP1986
    PRP1986 Guest
    I feel your pain. I raised a case on 26th November due to the disc drive not working. I have only just received my console today. They actually cancelled my first exchange order at the weekend after finally acknowledging it had gone missing, and shipped
    out a new console on Monday.

    Its not all smiles though, they charged me for my first exchange order, so I am now totally skint, trying to fight for MY money back. This is the WORST customer service that I have ever received.

    Good luck to you, you'll need it!
     
    PRP1986, Jan 15, 2014
    #5
  6. Finally after numerous phone calls the power supply is on it's way, with a scheduled delivery date of Friday, one month turn around totally unacceptable!!!!!!!!!!!!!
     
    MLKsWetDream23, Oct 31, 2018
    #6
  7. THEOWENKILLER Win User

    waiting and still waiting

    Did you really need to create yet another new thread for that?

    i bet you haven`t even waited the 5 days, have you?
  8. Mister Beep Win User

    STILL still waiting....

    Hey frellinbubby,

    Unfortunately we cannot provide an ETA for this issue. We totally understand all of the points you have made, and as soon as we have information we can share, we'll reach out to you via Xbox Live message.

    Thank you for your patience.
  9. FearedNightmare Win User

    STILL WAITING!!!!

  10. KLRSKIR Win User

    Still Waiting

  11. GoodlyKnight954 Win User

    Still waiting

    two puzzles for weeks haven't downloaded
Thema:

Still Waiting

Loading...
  1. Still Waiting - Similar Threads - Still Waiting

  2. I am trying to get a recovery message , bur still waiting?

    in XBoX Accessibility
    I am trying to get a recovery message , bur still waiting?: I have tried to get recovery message for my sons Xbox, which he has been unable to play for over a week, but I haven’t received anything and keeps saying there is suspicious activity on the...
  3. Im waiting for a discount for Tekken and Kingdom hearts like a Crazy but still nothing

    in XboX Insiders
    Im waiting for a discount for Tekken and Kingdom hearts like a Crazy but still nothing: . submitted by /u/Possible-Struggle-39 [link] [comments]
  4. Xbox i got banned for no reoson i got 0 strickes plaese check again and i am still waiting...

    in XBoX Accessibility
    Xbox i got banned for no reoson i got 0 strickes plaese check again and i am still waiting...: Subject: Appeal Request for Xbox Account Suspension Dear Xbox Enforcement Team, I hope this message finds you well. I recently received a notification that my Xbox account has been permanently...
  5. Im am still waiting for the new update for mortal kombat 1. Its not connecting to the...

    in XBoX Games and Apps
    Im am still waiting for the new update for mortal kombat 1. Its not connecting to the...: Still no access to the new mortal kombat 1 character and servers still down. Any help please ee929d10-4b2f-4140-9375-0f53d95966d8
  6. Hi im still waiting for my refund

    in XBoX on Windows
    Hi im still waiting for my refund: hi im still waiting for my refund since 10days is this normaln or something bugged 6c5ceb6a-e455-4ee8-a3cd-86f5de8cc543
  7. Still wait times??

    in XBoX Games and Apps
    Still wait times??: Well it's nearly 2 month till the wait times for cloud gaming started to pop up for me. First I was a little annoyed coz I had enough space to download. More and more I wanted to play on my tablet...
  8. I refunded 1 game 4 days ago and i still waiting to microsoft give back my money to my bank...

    in XBoX Games and Apps
    I refunded 1 game 4 days ago and i still waiting to microsoft give back my money to my bank...: i refunded the last faith (game ) from my xbox about 4 day ago but i still waiting to microsoft giveback money to my bank acount how long to take my money back ? 8556b950-021e-4b16-acd0-45a1111cff7d
  9. I've waited weeks and try rebooting all I've could and i still can't login to my account

    in XBoX Accessibility
    I've waited weeks and try rebooting all I've could and i still can't login to my account: I've done restarts, Hard reboots, troubleshooted my router, check the xbox status page, factory reset, everything and I still can't sign in to my account, I removed my account and tried to add it...
  10. Hi I'm still waiting for my money back from my last refund

    in XBoX on Windows
    Hi I'm still waiting for my money back from my last refund: I bought a game on sale and it charged me full price and I'm still waiting for my money 9aba27e3-0097-4d5c-b9d3-7c2452eefedf