STILL WAITING!!!!

Okay, it's mid-March, and I STILL haven't received my download codes/tokens/whatever for gears of war 2,3, and judgment. YES I bought it and played online multiplayer before December 31. YES I have contacted support before and been told that it was being
referred to the proper people. BUT I have heard NOTHING at all since then. I'm feeling cheated. This is one of the only reasons I bought on Xbox one for xmas, and now I'm getting played. That's how it feels. Will someone please get this problem solved and
get me my free games!!! It should have been a simple affair, but now it is never ending, and I have to wonder if this what passes as customer service at Xbox/ Microsoft. i had heard good things, but this is ridiculous. Gamer tag is

:)

 

STILL still waiting....

Hey frellinbubby,

Unfortunately we cannot provide an ETA for this issue. We totally understand all of the points you have made, and as soon as we have information we can share, we'll reach out to you via Xbox Live message.

Thank you for your patience.

 

STILL still waiting....

So I got this polite response about still waiting for gears of war 2,3, and judgment free downloads by playing it on xboxlive gold before dec 31 (which I did ): We've passed your information along to the proper teams. They will investigate your eligibility
for this offer and, if you qualify, you will receive an Xbox Live message with further details.

soooo.... When should I expect an actual answer? This is why we bought an Xbox one, and now more than 2 months later, I still have no answers. This is not an answer. Someone please let me know who is making this decision and when. I met the requirements,
and it's been longer than 6-8 weeks. I am now REALLY worried that I am getting ***, and that's crap. Gamer tag is . Would appreciate a timely, actual answer this time, or someone live to contact.

 

Hello

Please make a post about it in this forum instead
forums.xbox.com/.../5576.aspx

 

I will, but I've been asking/posting about this since JANUARY!!! Would like it resolved. And I can see from other forum posts that I'm not the only one affected